Assistant Manager Training

4 weeks ago


Vishakhapatnam, India WNS Full time

Assistant Manager - Training

Experience - 2-5 Yrs (Minimum 2 Yrs in training)

Reporting: Assistant Manager

Training will report to the Training Manager / Training Leader of the Account Job Purpose and


Role: To enable the business with delivering cutting-edge knowledge management practices to meet and exceed business goals.

Primary Duties & Responsibilities -

Develop and Implement knowledge management strategies to ensure effective training delivery and continuous improvement- Identify training needs and gaps within the organization through knowledge audits and assessments

- Create and maintain a centralized repository of training materials, resources and best practices for easy access and utilization- Collaborate with subject matter experts to capture, document and organize tacit knowledge into structured formats for training purposes

- Stay updated on industry trends, technology and best practices related to knowledge management and training methodologies

- Provide guidance and support trainers and facilitators in utilizing knowledge management tools and techniques to enhance their training delivery

- Conduct regular reviews and evaluation of knowledge management processes and systems to ensure alignment with organizational objectives and goals

- Collaborate with cross-functional teams to integrate knowledge management principles into various training programs and initiatives across the organization

- Drive training related change management and compliance programs for the Account.

-Drive content management and instructional design with the latest technology and practices



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