Legal Advocate
3 days ago
Job Title : Head of Grievance & Preventive Legal / Grievance Officer Company: Hoora Technologies Location: Nagpur (In-office) Reports to: CEO Experience: 5+ years in Legal, Compliance, or Grievance Management Employment Type: Full-time (On-Site) Salary : INR 8-15 LPA Job Mission You will be Hoora's internal expert focused on preventive legal action and grievance resolution . Your primary mission is to establish and lead a specialized function dedicated to resolving disputes and consumer grievances before they escalate to formal court litigation . You will also act as a key advisor, ensuring proactive legal compliance across all hiring, business functions and expansion initiatives. Key Responsibilities 1. Grievance Resolution & Mediation Pre-Litigation Resolution: Build and manage the end-to-end grievance resolution mechanism focused on achieving out-of-court settlements and mediation . The key goal is to solve the case inside the room, not in the courts . Team Building: Recruit, train, and lead a dedicated team to efficiently handle and track consumer, partner, and vendor grievances across all service verticals (B2C, D2C, Insurance). Process Ownership: Define clear Standard Operating Procedures (SOPs) for logging, tracking, investigating, and resolving grievances rapidly and effectively. 2. Legal Prevention & Compliance Criminal Law Focus: Apply expertise in Criminal Law to anticipate, investigate, and proactively resolve complex issues related to partner conduct, operational safety, and consumer complaints that carry high legal risk. Proactive Vetting: Advise on preventive measures in hiring (e.g., background verification protocols, contractual clauses) for field staff, service partners, and vendors to mitigate fraud and misconduct risk. Expansion Advisory: Provide immediate legal consultation on regulatory risks and compliance requirements during the launch of new business verticals and expansion projects . 3. Operational Integration Hyper-local Strategy: Leverage experience or knowledge from large hyper-local or marketplace models (e.g., Zomato, Swiggy, Urban Company, Ola/Uber ) to design scalable grievance systems that match Hoora's speed and operational complexity. Reporting: Maintain detailed documentation of all grievance patterns and outcomes, translating recurring issues into actionable policy changes for the leadership team. Ideal Candidate Profile Legal Qualification (Mandatory): Must possess a formal LLM and LLB degree . Specialization (Mandatory): Specialized experience or demonstrated expertise in Criminal Law is essential for managing high-risk operational disputes. Experience: 7+ years of experience in legal practice, compliance, or grievance management, ideally within a high-volume, customer-facing business. Hyper-local Acumen: Experience or clear understanding of the operational risks and grievance patterns typical of hyper-local, logistics, or on-demand service platforms. Resolution Focus: Proven track record in successfully mediating, negotiating, and achieving pre-litigation settlement and resolution of complex disputes. Leadership: Ability to autonomously build and lead a new strategic function within a fast-paced technology company.
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Sr Advocate
1 week ago
Nagpur, India Assured Justice LLP Full timeAbout UsAssured Justice LLP, a progressive and expanding law firm, is headquartered in Bengaluru and maintains a pan-India presence with established offices in Trivandrum, Cochin, Chennai, New Delhi, Anekal, Hosur, Shoolagiri, and Denkanikottai. As part of our ongoing growth trajectory, we are in the process of establishing offices in additional cities. Our...
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Sr Advocate
1 week ago
Nagpur, India Assured Justice LLP Full timeAbout UsAssured Justice LLP, a progressive and expanding law firm, is headquartered in Bengaluru and maintains a pan-India presence with established offices in Trivandrum, Cochin, Chennai, New Delhi, Anekal, Hosur, Shoolagiri, and Denkanikottai. As part of our ongoing growth trajectory, we are in the process of establishing offices in additional cities. Our...
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Advocate
2 days ago
Nagpur, Maharashtra, India 95c66719-39be-4051-a188-4535d87599c9 Full time ₹ 15,00,000 - ₹ 20,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site Advocate role located in Nagpur. The Advocate will be responsible for representing clients in legal proceedings, preparing legal documents, and managing or advising clients on legal transactions. The primary responsibilities include conducting research, providing...
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Legal Advocate
3 days ago
Nagpur, India Hoora Full timeJob Title : Head of Grievance & Preventive Legal / Grievance OfficerCompany: Hoora TechnologiesLocation: Nagpur (In-office)Reports to: CEOExperience: 5+ years in Legal, Compliance, or Grievance ManagementEmployment Type: Full-time (On-Site)Salary : INR 8-15 LPAJob Mission You will be Hoora's internal expert focused on preventive legal action...
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Legal Advocate
4 days ago
Nagpur, India Hoora Full timeJob Title : Head of Grievance & Preventive Legal / Grievance OfficerCompany: Hoora TechnologiesLocation: Nagpur (In-office)Reports to: CEOExperience: 5+ years in Legal, Compliance, or Grievance ManagementEmployment Type: Full-time (On-Site)Salary : INR 8-15 LPAJob Mission You will be Hoora's internal expert focused on preventive legal action...
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Legal Advocate
3 days ago
Nagpur, India Hoora Full timeJob Title : Head of Grievance & Preventive Legal / Grievance OfficerCompany: Hoora TechnologiesLocation: Nagpur (In-office)Reports to: CEOExperience: 5+ years in Legal, Compliance, or Grievance ManagementEmployment Type: Full-time (On-Site)Salary: INR 8-15 LPAJob MissionYou will be Hoora's internal expert focused on preventive legal action and grievance...
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Legal Advocate
3 days ago
Nagpur, India Hoora Full timeJob Title : Head of Grievance & Preventive Legal / Grievance Officer Company: Hoora Technologies Location: Nagpur (In-office) Reports to: CEO Experience: 5+ years in Legal, Compliance, or Grievance Management Employment Type: Full-time (On-Site) Salary : INR 8-15 LPA Job Mission You will be Hoora's internal expert focused on preventive legal action and...
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Legal Advocate
4 days ago
Nagpur, India Hoora Full timeJob Title : Head of Grievance & Preventive Legal / Grievance OfficerCompany: Hoora TechnologiesLocation: Nagpur (In-office)Reports to: CEOExperience: 5+ years in Legal, Compliance, or Grievance ManagementEmployment Type: Full-time (On-Site)Salary: INR 8-15 LPAJob MissionYou will be Hoora's internal expert focused on preventive legal action and grievance...
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Legal advocate
4 days ago
Nagpur, India Hoora Full timeJob Title : Head of Grievance & Preventive Legal / Grievance OfficerCompany: Hoora TechnologiesLocation: Nagpur (In-office)Reports to: CEOExperience: 5+ years in Legal, Compliance, or Grievance ManagementEmployment Type: Full-time (On-Site)Salary: INR 8-15 LPAJob MissionYou will be Hoora's internal expert focused on preventive legal action and grievance...
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Legal Advocate
3 days ago
Nagpur, India Whatjobs IN C2 Full timeJob Title : Head of Grievance & Preventive Legal / Grievance Officer Company: Hoora Technologies Location: Nagpur (In-office) Reports to: CEO Experience: 5+ years in Legal, Compliance, or Grievance Management Employment Type: Full-time (On-Site) Salary : INR 8-15 LPA Job Mission You will be Hoora's internal expert focused on preventive legal action and...
