ServiceNow Product Manager

4 weeks ago


Bengaluru, India BT Group Full time
Required Skills:

- 5+ years of experience as a Product Manager/Product Owner within a digital environment, with strong background in leveraging AI and automation tools for business process improvement.- Ability of leading a team and execute in a scrum agile methodology- Strong problem-solving skills- Familiarity with ServiceNow modules such as ITSM (IT Service Management), ITOM (IT Operations Management, ITAM (IT Asset Management), CMDB(Configuration Management Database, CSM ( Customer Service Management), HRSD (HR Service Delivery).- Knowledge of integrating ServiceNow with Devsecops tools for CI/CD pipelines- Experience integrating with third party tools (Dynatrace, Jira, Microsoft Teams, Slack) via REST or SOAP API- Excitement for engaging in cross organizational collaboration, working through tradeoffs, and balancing competing priorities.- Strong leadership and decision-making abilities, with a results-oriented mindset and a passion for driving innovation.- Ability to prioritize and manage multiple tasks effectively.- Knowledge and experience in using Jira and Confluence

Preferred Skills:

- Demonstrated ability to drive results and consistently meet or exceed challenging deadlines.- Strong focus on quality, desired experience in testing and validation.- Commitment to enhancing personal technical skills and industry knowledge.- Capability to demonstrate the product in front of large groups.- Exceptional written and oral communication and stakeholder management skills.- CSPO Certification- ServiceNow Certified Implementation Specialist- ITIL v3/v4 Foundation Certification

Education and Experience:

- Bachelor’s degree in technology related field

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