Quality Analyst

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaACall Quality Auditor,also known as a QA analyst, assesses agent performance in a call center to ensure they're...

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaA Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure they're...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPOPosition: Quality Analyst ( Tamil & Telugu)Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaA Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure they're...

Requirement:Should have 1 - 3 years of experience as a Quality Analyst / Quality AuditorIndustry preferred: BPOJob Location Baner, PuneJob Type: WFOWorking: 6 days workingPerk: 4 - 4.5 LPA CTCLanguage: Hindi, English, Tamil, Telugu and KannadaA Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure they're...

Requirement: Should have 1 - 3 years of experience as a Quality Analyst / Quality Auditor Industry preferred: BPO Job Location Baner, Pune Job Type: WFO Working: 6 days working Perk: 4 - 4.5 LPA CTC Language: Hindi, English, Tamil, Telugu and Kannada A Call Quality Auditor, also known as a QA analyst, assesses agent performance in a call center to ensure...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin,...

Quality Analyst - BPO Position: Quality Analyst ( Tamil & Telugu) Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...

Quality Analyst - BPO Position: Quality Analyst ( Tamil & Telugu) Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...

Quality Analyst - BPO Position: Quality Analyst ( Tamil & Telugu) Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for...

Description As a Quality Analyst in Support Services team, the goal of the right candidate is to maintain a high and consistent level of support quality across all clients. The primary aim of this resource will be to ensure customers always get excellent treatment. Key Highlights of the Job: Review and Resolve Escalations If a service team...

Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

The Quality Analyst is responsible for evaluating and ensuring the quality of the retention process, identifying areas for improvement, and implementing strategies to enhance sales performance and customer satisfaction. This role involves monitoring outbound retention calls, analyzing sales data, and providing feedback and training to the teamKey...

Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

QA Job Description 1. Should have minimum 3-5-year experience as a quality analyst in his previous experience. 2. Should have knowledge in QC tools, MS Office and Preparing Quality Dashboards3. Audit evaluation, Scoring and Documentation4. To improve overall performance by taking various activities like Dip checks, call listening sessions,...