Avp - Key Account Management

6 days ago

Connaught Place, India Vouchagram India Pvt Ltd Full time

Interested applicants can share their resumes at Result AreasResponsible for growing the business of existing clients by doing cross-selling /upselling and new business development.Understanding and driving the technical execution - Coordination between technical teams of GyFTR and Partner Clients for API integration.Negotiations with Finance teams of Partner Clients to finalize the commercial engagementThe Key Accounts Manager will become the principal contact person for each client associated with us.Responsible for documenting the client’s future requirements, which outlines the tasks or projects that they wish to undertake over some time.Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.Website Management - Coordinate with the IT and design teams to implement website updates, including changing banners and running campaignsCustomer Retention - Develop strategies to enhance customer retention and loyalty and repeat purchase rates.P&L Management - Develop and implement strategies to optimize revenue and control costs.Skill Set Required· Proven working experience of 7+ years in Client Servicing & Client Retention.· Should have prior experience in Client-Facing (face-to-face meetings)· Should have a good working knowledge of Excel such as VLOOKUP, HLOOK, Pivot Table, and Summarizing /merging the data from one Excel sheet to another to generate the report in Excel· Should have good experience in making and presenting presentations· Should have management 1 large (rev 100cr above) account or 3-4 small accounts (rev 10cr-50cr)· Should have experience in acquiring and retaining new corporate clients to generate revenue· Excellent Communication and Negotiation Skills· Knowledge of API integration will be an add-on advantage· Should have prior experience in a Team Management Role

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