Assistant Manager- Credit Collection Cell

2 weeks ago


New Delhi, India The Indian Hotels Company Limited (IHCL) Full time
IHCL and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers, and ranked as ‘World’s Strongest Hotel Brand’ and ‘India’s Strongest Brand’ across sectors as per Brand Finance Hotels 50 and India 100 reports 2024 respectively; SeleQtions, a named collection of handpicked, storied hotels; Vivanta, a chain of contemporary upscale hotels that celebrate joie de vivre; Ginger, a brand that is revolutionizing the lean-luxe segment, and amã Stays & Trails, a charming portfolio of private bungalows and villas set in picturesque locales.
Job Profile:
Collection from Customers
Follow-up with the customers, assigned by the Head DCCC, to collect all dues
Liaise with the hotels to resolve issues and disputes raised by the customers in invoices
Ensure that all dues are collected from customers assigned by the head DCCC in line with the targets
Coordinating with the Hotel and Customers to reconcile the customer accounts and obtain balance confirmations on annual basis
Coordinating with Travel Agents assigned by the Head DCCC to collect the invoices due and reconcile accounts and obtain balance confirmations on quarterly basis
Ensuring timely and correct accounting for collection and timely patching and clearing of receipts
Credit policy and credit limits for IHCL Group
Monitoring receivables against credit limit and highlighting to Head DCCC for taking corrective action where the credit limits are exceeded
Monitor receivables for the group to identify defaulting customers

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