Service Delivery Manager

3 weeks ago


Pune, India Insurance Company Full time

Primary Responsibilities

• HR Business Effectiveness – Play a strategic role in driving operational rigor across the Automation Team by planning, implementing and monitoring key HR projects for the BU.

• Strategic talent Management – Play an important role in implementation of strategic talent management efforts, starting with identification of talent strengths and needs .

• Requirements include contributing to implementation of strategic talent plan, talent movement plan, talent development plan (L&D opportunities) for automation team.

• People Plan- Provide insights, recommendation feedback and ideas on development of people plan. Manage the implementation of holistic plan (Ex- Talent Management, leadership effectiveness, diversity and inclusion, culture).

• Change design and orchestration – Orchestrate and implement change, adapting to new or changing structures cultural change, or business specific programs/processes. Evaluate internal business drivers, environmental factors, risks and benefits to foster change adoption and collaborate to develop change management strategies.

• Leadership and Team Performance- Recommend inclusive leadership practices and implement interventions to improve leadership performance and team performance.



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