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Chatbot Developer

4 months ago

Bangalore, India Scaling Theory Full time

Responsibilities :

- Support and build Chatbot initiatives.


- Ensure that up standard scalable framework is formulated for chatbots.


- Set up end-to-end bot services including environment setup, database setup, chatbot design and build, data logging, and analytics dashboard on Power BI or other analytics tools.


- Build chatbots on multiple channels including but not limited to WhatsApp, Teams, mobile apps, and or web.


- Create solution design document and complete IT Security Risk Assessment.


- Review and define the development of standard coding guidelines (Cloud Functions).


- Good knowledge of MS Bot Framework, Azure Services, Dialogflow, and other chatbot platforms in the market.


- Bring in perspectives of advanced technologies.


- Machine learning, Cognitive Computing, Natural Language Processing, text-to-speech, speech-to-text Analytics, etc. to enhance the transformation opportunity for LoB and extend the conversational interface use cases.



Requirements :


- 2-4 years of hands-on experience in conversational interface solutions


- Good knowledge of Azure Platform for chatbot or Demonstrated knowledge of various chatbot technologies including Dialog Flow, MS bot framework, and Amazon Lex.


- Experience in business messaging services and chatbots on Whatsapp, Teams, and web channels.


- Knowledge/Experience or Exposure to Generative AI - LLMs capabilities and development


- Good to have: Programming experience with preferably Node.js or Python.

(ref:hirist.tech)