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Salesforce Administrator

2 months ago

Remote, India MNR Solutions Full time

Job Description :


We are looking for an experienced Salesforce Administrator to join our team in a remote capacity. The ideal candidate will have over 3 years of experience managing and optimizing Salesforce environments, preferably within the SaaS industry. This role is critical in ensuring the effective use of Salesforce to support business operations and enhance user experience.

Key Responsibilities :

System Administration :


- Manage and maintain the Salesforce environment, including user accounts, permissions, and security settings.


- Ensure data integrity and perform regular system audits.

User Support :


- Provide ongoing support to Salesforce users, including troubleshooting issues, answering questions, and providing training and guidance on best practices.


Configuration :


- Configure Salesforce to meet business needs, including customizing objects, fields, page layouts, workflows, and validation rules.

Reports & Dashboards :


- Create and manage reports, dashboards, and data visualizations to provide actionable insights and support data-driven decision-making.

Integration :


- Oversee and manage integrations between Salesforce and other systems, ensuring seamless data flow and accurate information exchange.

Process Improvement :


- Identify and implement process improvements to enhance system performance and user experience.


- Recommend and execute best practices for Salesforce administration.

Documentation :


- Develop and maintain comprehensive documentation for Salesforce configurations, processes, and procedures to support training and future enhancements.

Project Management :


- Assist in the planning and execution of Salesforce projects, including system upgrades, new feature implementations, and system enhancements.

Compliance :


- Ensure compliance with industry regulations and company policies related to data security, privacy, and Salesforce usage.

Requirements :

Experience :


- Minimum of 3 years of experience as a Salesforce Administrator, with a strong track record of managing Salesforce environments in a SaaS-based company.

Skills :


- Proficiency in Salesforce administration, including user management, system configuration, and reporting.


- Familiarity with Salesforce best practices and data management techniques.

Certifications :


- Salesforce Administrator certification (ADM 201) is highly desirable.


- Additional Salesforce certifications are a plus.

Technical Knowledge :


- Strong understanding of Salesforce features and functionalities, including custom objects, workflows, and automation tools.

Communication :


- Excellent communication and interpersonal skills to effectively interact with users and stakeholders remotely.

Problem-Solving :


- Strong problem-solving skills with the ability to diagnose and resolve issues quickly and efficiently.

Benefits :

- Competitive salary and benefits package

- Flexible remote work arrangement

- Opportunity to work with a leading SaaS company

- Professional growth and development opportunities

- Supportive and collaborative work environments.

(ref:hirist.tech)