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Implementation Specialist

4 months ago

mumbai, India Artem HealthTech Pvt. Ltd. (Formerly known as Express Diagnostics Pvt. Ltd.) Full time

Greetings from Artem HealthTech Pvt. Ltd.


We are a Healthcare Technology company based out of Ahmedabad. We have developed

various e-Health Solutions like Hospital Information Management System (HIMS),

Laboratory (Pathology) Information Management System (LIMS), Radiology

Information Management System (RIMS) along with a Picture Archiving and

Communication System, Tele-medicine, Tele-Diagnostics, e-Pharmacy along with

various mobile apps that cater to the needs of doctors, healthcare technicians and

citizens. All our solutions are cloud-based. Along with software solutions we have also

developed various IoT enabled medical devices like – ECG, Multi-parameter vitals

monitor, Health Records Digitizer and a Health Kiosk.


Position –Implementation Specialist


Description Healthcare IT Company

Division Healthcare

Location Mumbai

Reporting to Project Manager


Candidate Profile

Work Experience : 1 - 5 years of Software Implementation experience

CTC / Perks :- Negotiable

Qualification/ Education :- IT/EC/CE Graduate (BCA / B.E. / B.Tech /MCA / M.E. / Msc.IT)or similar

certifications


Skills :-


1. Knowledge of Software Implementation Life Cycle.

a. Analyze the client requirement

b. Validate the product with the client requirement

c. Product demonstration

d. End-user training

e. Conduct User Acceptance Testing

f. Conduct parallel run

g. Awareness about Pre-go live activities

h. Go live activities

i. Hand Holding during go live

2. Ability to understand customer requirements in terms of software solutions.

3. Strong knowledge of trouble shooting.

4. Knowledge of computer networks and hardware configuration.

5. Expert at documentation.

6. Good communication skills in Hindi & English.

7. Expert at stakeholder management.


Good-to-Have

1. Experience with software development

2. Experience with cloud-based deployments

3. Experience in implementing healthcare solutions.

4. Experience of database querying (SQL).


Roles & Responsibilities

1. Solution Implementation online or onsite.

2. User Training online or onsite.

3. Providing technical support to customers on-call or onsite.

4. Co-ordination with business analyst / software developers for any

customization or issue resolving.

5. Co-ordination with account managers / sales team for any escalations

6. Document the implementation process and create a knowledge bank of

frequent issues/ challenges being faced during and after implementation.

7. Generate MIS Reports for clients and internal circulation.


Please note, we are currently working on a six-day work week basis.

Immediate joiners will be given priority.

The role requires full-time work on-site (Mumbai) and will also require frequent travel to Head Office (Ahmedabad).


Interested candidate please mail on