Architect - Platform

2 months ago

Thiruvananthapuram, India Quantiphi Full time
Role : Technical Architect - Platform (Managed Services)Location : Mumbai/Bangalore/TrivandrumExperience : 7+ years

Roles and Responsibilities:● Hands on experience managing Incident Requests, Service Requests and Change Requests.● Experience in large scale releases/deployment and change management.● Experience with ITSM tools (like Jira, ServiceNow, BMC Remedy).● Working knowledge of operating systems (like Windows/Linux).● Experience with managing GCP/AWS/Azure Cloud services.● Certification in Cloud Technologies like GCP/AWS/Azure will be an added advantage.● Willingness to learn & cross skill in multi-cloud platforms is desirable.● Strong experience managing in a structured environment using best in class processes and frameworks.● Demonstrate the Solution Architecture: Planning, Assessment, Design & Implementation using effective POCs.● Must have deployment experience with high availability, fault-tolerant and disaster recovery architectures● He/She will be adept at understanding the high level solution designs and translate them into low-level deployment construct● Should have experience in areas like Networking, Monitoring, Security..● Has in-depth understanding on web, client/server, networking concepts, high availability and disaster recovery● Must have experience with job scheduling, asset management, software distribution, content distribution● Must have performed migrations either from on-premise to cloud platforms or between inter-cloud platforms.● He/She should guide a team on deployments and ensuring the services are being delivered as per scope● He/She will be adept at suggesting best practices and strive to consistently implement the same. ● He/She will be responsible to build repeatable artifacts such as deployment guides and solution blueprints for every deployment.● He/She will have a strong understanding of microservices, cloud-native services, CI/CD pipelines etc.● Must participate and conduct Monthly/Quarterly Service Delivery reviews● Experienced in identifying and classifying incidents related to Cloud infrastructure and applications● Must have worked with DevOps team and helped them with CICD, GIT, BitBucket and other DevOps tools● Hand-on experience in Cloud and Application Migrations.● Experience in Containerization, server less and API management.● Must have an understanding of Cloud Service Provider architecture frameworks● Own, participate and contribute to creation of repeatable artifacts, process improvement etc.● Conduct and ensure Continuous Service Improvement● Ensure solutions are implemented as per the Statement of Work without deflections/deviations● Must have experience with infrastructure hosting, migrations and disaster recovery for a large footprint.● Must have working experience on services such as VM instances, Virtual Networks, Load Balancer, Logging,● Monitoring Infrastructure and Applications, Patch Management, Security baselining etc.● Understands and must have implemented databases on VM instances, exposure in database replication methodologies in addition to managed databases.● Should have made significant contributions to cloud operations engineers, DevOps engineers in terms of knowledge sharing exercises● Hands-on experience with databases will be an added advantage.● VMWare knowledge is a plus, although not mandatory

Skillsets Requirements:● Should have at least 8+ Years experience in Information Technology, with at least 3+ years into customer facing role in a technical capacity or equivalent● Must have 3+ years of demonstrated technical management experience in a supervisory role, hand-holding a group of cloud engineers● Excellent communication, interpersonal and managerial skills● Must be open to work in a 24x7 model, to support global customers across time zones.● Work experience with Managed Service Providers is an advantage.● Experienced in handling L1, L2 and L3 support of Cloud infrastructure management● ITIL certification is highly desirable.● Must have knowledge of ITIL processes.● Creative problem-solving skills● Ability to break down complex problems in a simplified way● Creative thinking and ability to innovate● Ability to work cross-functionally for the greater good of the company● A passion for the service delivery excellence● Project management skills - ability to meticulously plan and execute campaigns and activities

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