Manager - Sales
1 week ago
The Business Manager is responsible for the management of the Specialty Gases products portfolio in designated geography to execute strategic intent and meet financial targets.
Principal Responsibilities:
Coach and develop team members reporting directlyDirectly accountable for delivering sales targets in the assigned territory (West zone)Manage all existing customer accounts in assigned territory.Work closely with BU Head to ensure BU targets are metManage the Key accounts assigned to ensure long term profitability and growthCoordinate with plant/distribution/support teams to ensure timely supplies to customersEnsure timely collection of payments from all customers in the territoryAddress customer complaints promptly and ensure timely redressalGenerate new large/strategic leads and work to convert the leads to business winsCollect and report market intelligence information related toCompetitor actions in marketplaceNew market trendsMeet the annual KPI targets set forRevenueProduct PriceDSONew WinsCustomer VisitsCylinder ManagementSafety
Key Interfaces:
Strategic Marketing – Product Manager, marketing communication and Pricing ManagerCustomer Service CentreDeliver – country level for Transport safety, Contract management and SchedulingMake – country level for planning, best practices, Cylinder Asset Management, Engineering supportFICO – Business Partner & Credit Control ManagerStatutory agenciesInternal Audits & legal counselsGroup stakeholders
Required Behaviors:
Team player with leadership skills. Ability to influence team and customer stakeholders. (20%)Strategic Thinking. Takes medium to long term view of the business, assessing options for the future and the implications. (20%)Customer Focus – (Client relationships) Works with own team to build relationships with customers (20%).Prioritization capabilities. (10%)Promotes and drives organizational initiatives (10%)Motivates team and maximizes resource and asset productivity (10%)Highest level of integrity and behavior in line with the Linde code of ethics (10%)
Required key skills (functional/technical):
Financial skills with analytical approach – the Specialty gases business “sales, business development, Application sales – shielding gas conversions, buyer behavior.”Direct/Channel salesKnowledge of “make “and different products within industrial gases PGP portfolioCommunications skills (effective presentation, negotiation, conflict resolution)Strong change management leadership, ability to transform businessLanguage Skills – Fluent in both written and spoken Hindi, English and local language preferred
Required qualifications/experience:
Degree in Engineering (Chemical/Mechanical /Metallurgy)Post Graduate Diploma/ Management degree preferredTypically, 8-10+ years’ experience in Specialist Gases Sales, Business development, application sales and/or Operations management with 5+ years with industrial gases sales and /or operationsPrior Product Management and Strategy Planning preferredTravel and relocation flexibility
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