Learning and Development Manager

5 days ago

Delhi, India Ujjivan Small Finance Bank Full time

POSITION DESCRIPTIONJOB TITLEManager-Learning and DevelopmentDEPARTMENTHuman ResourcesLOCATIONHOSUB-DEPARTMENTLearning and DevelopmentTYPE OF POSITIONFull-timeREPORTS TONational Manager- Learning and Talent ManagementROLE PURPOSE & OBJECTIVEThe Manager- Learning and Development is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive learning initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.KEY DUTIES & RESPONSIBILITIES OF THE ROLEBusiness/ FinancialsDeveloping and implementing learning strategies and programs that are aligned with the organization’s objectivesConduct needs analysis exercises annually and at a program level to customize all interventions to the need of the stakeholderConnect frequently with various business leaders in order to understand the specific department level challengesPrimary contact for anyone with questions or queries regarding training and development plansDevelops training and development programs and objectives for the business and program specificDevelops the budgets and drives adherence to itOversee and manage all mandatory and drive completion of compliance trainings in a timely and cost effective mannerIdentify, evaluate and work closely with the Procurement Teams to onboard quality vendorsManage the management trainee program, ensuring overall acclimatization of the traineesCustomer (Both Internal & External)Key point of contact for the regional learning and development teams to clarify questions on launch of new programs and feedbackDesign and deploy frequent feedback mechanisms in the form of online surveys, phone calls, informal forumsReview feedback and service concerns based on inputs from the Service Quality TeamsDevelop and maintain strong & effective working relationships with colleagues across the business and external training providersInternal ProcessEvaluate and report on the success of development plans, ROI and effectiveness of training and development activitiesTrack and report budgeted spend vs. actuals and raise deviationsCreate process notes for various learning interventionsTrack the learning component in the overall HR Scorecard and advise ways to improve if necessaryReport data for various governance and regulatory requirements on a timely basis the Risk and Compliance teamsInnovation & LearningObtains and /or develops effective training materials utilizing a variety of media.Research and integrate new modalities of trainingIdentify digital solutions that will help in creating personalized learning experiences for learnersStay updated on various new technologies and optimized use of LMSNetwork with peers in the industries to identify and embrace best practicesMINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLSEducationalQualificationsPost graduate with an HR specialization or experience managing L&D in the previous roleExperience(Years and Core Experience Type)8-10 year experience with core L&D experience in a managerial role for at least 3-4 years.CertificationsInstructional DesignAny Digital Learning tool preferred but not compulsoryFunctional SkillsMS Excel and PowerPointTraining delivery

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