Peoplesoft Support- Sr. Engineer/Lead

16 hours ago

Delhi, India Iris Software Inc. Full time
Greetings of the day As discussed below is the JD and Mandatory Skills for the role. Profile- Peoplesoft Support- Sr. Engineer/Lead Shift Timings: 11:30am- 2:30am ( Rotational Shift)Mandatory skillsSupply Chain Module – specially in Manufacturing, Cost Management, Inventory, Purchase and Account Payables Peoplesoft SupportNvision reporting toolService Now reporting tool for TicketingSQLGood Communication SkillJD

Job Overview:The candidate will have a strong understanding of PeopleSoft application architecture, experience in supporting the Supply Chain module, and proven expertise in SQL Server and Nvision reporting. The role require providing prompt and efficient support to end users, proactively identifying, and resolving application issues, and collaborating with other cross functional teams to ensure optimal system performance. Responsibilities:Provide comprehensive technical support for PeopleSoft applications, including troubleshooting and resolving application issues, answering user inquiries, and documenting resolutions.Maintain and enhance PeopleSoft application functionality, including developing and implementing solutions to improve system efficiency and effectiveness.Support PeopleSoft Experience in the Supply Chain Module – specially in Manufacturing, Cost Management, Inventory, Purchase and Account Payables Experience in the Database SQL Server tool.Experience in the Nvision reporting tool.Experience in Service Now reporting tool for Ticketing.Perform regular system monitoring and preventative maintenance tasks to ensure optimal system uptime and stability.Collaborate with other IT team members to implement new features, upgrades, and integrations.Stay up-to-date on the latest PeopleSoft technologies and best practices.Create and maintain detailed documentation for all aspects of PeopleSoft application support.Proactively identify and address potential issues before they impact system performance or user experience.Develop and implement strategies to improve overall system efficiency and user satisfaction. Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Minimum of 3 years of experience providing technical support for PeopleSoft applications.Extensive experience with PeopleSoft Supply Chain module, including Manufacturing, Cost Management, Inventory, Purchase and Account PayablesProven expertise in SQL Server database administration.Experience with Nvision reporting tool.Familiarity with Service Now ticketing system.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Passion for continuous learning and staying up-to-date with the latest technologies.About IRISIris is a professional software services organization offering high-quality, cost-effective solutions to businesses. It has helped meet the IT requirements of companies ranging from those among the Fortune 100 to medium-sized firms by utilizing best-of-breed technologies, rapidly deployable solutions and flexible engagement models.With offices in India, USA and Canada, we employ 2000+ highly talented professionals and domain experts. We are strategic partners to over 25 Fortune 100 companies and our consistent striving for high customer satisfaction has translated into long-standing relationships and a preferred-partner status with many of our partners. Over 90% of the customers we have worked with have chosen to re-engage with us.Please visit our website - for more detailsPlease feel free to reach me in case of any queries

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