Manager - eFX Support

7 days ago

Mumbai, India MUFG Global Service (MGS) Full time

About Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific. Job Profile This role serves as an approver to the eFX Analysts as well as a main point of contact with the Onshore team. Approver serves as a secondary checker for Analyst processes in eFX Onboarding, Credit Monitoring, Data Management, and eFX Support as many of the tasks require approval by another personnel and others require verification as accuracy is critical in the fundamental the tasks build for the Onshore team to work on them. The role is expected to manage the overall offshore team and report to the Onshore team for any issue or concern as well as any risk scenario if such an event occurs. This role is a lead for the team of four (including the leader) that minimum decision making such as local prioritization is expected. Position details: A business leader and a decision maker within the MGS team Work Hours: 9am JST to 5:30pm JST Roles and Responsibilities: Leads the two shifts Asia/EMEA and control the service level of the team Manages the accuracy and efficiency of the team Serves as an approver to the junior analyst tasks Catches up with the Onshore Team regularly to maintain the procedures and the tasks Process may be required as per requirement Job Requirements: Leadership (Lead not Boss) Prioritization Basic FX Knowledge and importance of the tasks Efficiency Problem Solving FX or related Finance knowledge is required. Experience in handling onshore clients and prioritizing key tasks as per the requirements Leadership experience is preferred

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