Urgent Opportunity For Vertical Lead
4 days ago
Urgent Opportunity For Vertical Lead ( Operations ) For Kolkata locationPlease send your resume at .Job descriptionIntroductionThe Vertical Leader is a proactive and strategic leader responsible for overseeing aspecific business vertical. This role involves ensuring smooth operations, achieving keyperformance metrics, and leading a high-performing team. The ideal candidate willpossess strong operational expertise and the ability to drive strategic initiatives withintheir assigned vertical.Responsibility1. Client Management and InteractionThe Vertical Leader analyzes and documents all client interactions to ensure a seamless and progressive communication flow. They are responsible for following through on action items to meet client demands and requirements, and for sharing interaction details with the internal team to facilitate appropriate actions.2. Client Retention and Needs AnalysisThis role requires a deep understanding of existing clients and the implementation of effective retention strategies. This includes providing fast support, personalizing interactions, and collecting feedback. The Vertical Leader must familiarize themselves with the clients business processes, services, products, and goals to build trust and meet their requirements.3. Driving Client SatisfactionThe Vertical Leader is responsible for fulfilling all commitments and meeting client requirements. They must create an environment that encourages open communication and provides a seamless experience for clients.4. Providing Regular Progress UpdatesRegularly update clients on project progress, detailing work completed and resourcemanagement. The Vertical Leader must anticipate and prepare for potential challenges,leveraging past project experiences to mitigate future risks.5. Managing Client Feedback and EscalationsAttend to client feedback and constructive criticism, routing it to the appropriate department or resources for resolution. Conversely, the Vertical Leader must also communicate operational challenges to the client and work collaboratively to find mutually agreeable solutions.Bachelor in Business Administration, Ops Management, or related field.Minimum of 5-7 years of experience in operations management, BPO, or a related industry.Strong problem-solving and decision-making skills.Excellent communication, client and stakeholder management abilities.Ability to work in a fast-paced, dynamic environment with shifting priorities.Experience with data analysis and performance optimizationBenefits1. Salary and BenefitsAttractive compensation depending on experience and skills: Salary + Annual Bonus.2. Working EnvironmentAn open and honest culture where people are valued, treated fairly and trustedand empowered;Training and career development opportunities
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Kolkata, India Gear Inc Full timeUrgent Opportunity For Vertical Lead ( Operations ) For Kolkata locationPlease send your resume at recruitment-india@gearinc.com.Job descriptionIntroductionThe Vertical Leader is a proactive and strategic leader responsible for overseeing aspecific business vertical. This role involves ensuring smooth operations, achieving keyperformance metrics, and leading...
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kolkata, India Gear Inc Full timeUrgent Opportunity For Vertical Lead ( Operations ) For Kolkata locationPlease send your resume at recruitment-Job descriptionIntroductionThe Vertical Leader is a proactive and strategic leader responsible for overseeing aspecific business vertical. This role involves ensuring smooth operations, achieving keyperformance metrics, and leading a high-performing...
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Urgent Opportunity For Vertical Lead
4 days ago
Greater Kolkata Area, India Gear Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per yearUrgent Opportunity For Vertical Lead ( Operations ) For Kolkata locationPlease send your resume at recruitment-Job DescriptionIntroductionThe Vertical Leader is a proactive and strategic leader responsible for overseeing aspecific business vertical. This role involves ensuring smooth operations, achieving keyperformance metrics, and leading a high-performing...
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Kolkata, West Bengal, India Gear Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per yearUrgent Opportunity For Vertical Lead ( Operations ) For Kolkata locationPlease send your resume at recruitment-Job descriptionIntroductionThe Vertical Leader is a proactive and strategic leader responsible for overseeing aspecific business vertical. This role involves ensuring smooth operations, achieving keyperformance metrics, and leading a high-performing...
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Kolkata, West Bengal, India Jobted IN C2 Full timeUrgent Opportunity For Vertical Lead Operations For Kolkata location Please send your resume at Job description Introduction The Vertical Leader is a proactive and strategic leader responsible for overseeing a specific business vertical This role involves ensuring smooth operations achieving key performance metrics and leading a high-performing team The...
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Urgent Opportunity For Vertical Lead
4 days ago
Kolkata, West Bengal, India Gear Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per yearIntroductionThe Vertical Leader is a proactive and strategic leader responsible for overseeing aspecific business vertical. This role involves ensuring smooth operations, achieving keyperformance metrics, and leading a high-performing team. The ideal candidate willpossess strong operational expertise and the ability to drive strategic initiatives withintheir...
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sales vertical head
2 weeks ago
kolkata, India Randstad Full timeSales Vertical HeadJob OfferAre you a seasoned sales leader with a proven track record in the industrial goods sector and a passion for driving international growth? We are seeking a dynamic Sales Vertical Head to spearhead our sales efforts and expand our market presence. If you thrive in a proactive, professional environment and possess a strategic...
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BFSI Vertical Manager
1 day ago
Kolkata, West Bengal, India Chandrani Compliments & Export Pvt ltd Full time ₹ 1,96,000 - ₹ 13,93,680 per yearJob Title: BFSI Vertical Manager – Sales & Business Development (Security & Surveillance Systems)Department: Sales / Business Development – BFSI VerticalRole Overview:The BFSI Vertical Manager will be responsible for driving sales growth, business expansion, and key account management within the Banking, Financial Services, and Insurance (BFSI) sector...
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Manager - Elite Vertical
5 days ago
kolkata, India APP Full timeManager - Elite Vertical • Identify the Top financial /General Insurance/Health Insurance distributors in the assigned territory from the competition• Pitch Max-Life Agency Career Opportunity through Career Seminars / Presentations / Meetings• Understand the Top Advisor/ Business Associate value proposition, onboarding process and regulations related...
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Business Head
3 weeks ago
Kolkata, India STELLAR TALENT HR CONSULTANCY LLP Full timePosition: Business Head- Enterprise VerticalLocation: KolkataSalary: 15 - 18 LPAClient: A Client of Stellar Talent HR Consultancy LLPAbout the Client:Our client is a trusted IT solutions and services company, offering end-to-end system integration, AMC (Annual Maintenance Contracts), and managed IT services.Role & responsibilities:- Responsible for BU...
