Account Manager – Technical Service Delivery
2 weeks ago
Job Description: Account Manager Technical Service Delivery Location: Navi Mumbai Experience: 15-20 years Employment Type: Full-Time Reports To: Delivery Head / Program Director Job Summary: We are looking for an experienced Account Manager with a strong background in technical service delivery to manage internal technology teams and ensure end-to-end client satisfaction. The ideal candidate will have experience across ERP, DevOps, Databases, Cloud (including Azure), and Automation platforms and possess strong communication, coordination, and leadership skills. Key Responsibilities: Act as a single point of contact for clients for delivery and escalations. Build and maintain strong relationships with enterprise customers. Ensure SLA, KPI, and compliance reporting is delivered on time. Lead cross-functional internal teams (ERP, DevOps, DBAs, Cloud including Azure, Automation). Support team members in RCA, JIRA ticketing, change management, and performance reviews. Oversee delivery for ongoing projects in Oracle ERP, IBM BPM/BAW, DB2, CouchDB, NodeJS, and Docker. Drive improvements in DevOps pipelines, monitoring, and deployment practices. Provide guidance on upgrades, migrations, patch planning, and system performance tuning. Collaborate with technology SMEs and client-side architects. Track new technology trends and recommend adoption where beneficial. Required Skills & Qualifications: 18+ years of IT experience, including service delivery and client engagement roles. Strong experience managing technical teams across Oracle ERP, DB2, Exadata, SQL Server, Docker, NodeJS, and Azure Cloud. Background in banking, insurance, and enterprise services is a plus. Experience with IBM BPM/BAW, DevOps practices, and compliance reporting. Excellent communication, stakeholder management, and escalation handling skills. Bachelors degree in Computer Science / Engineering / BSc or equivalent. Certifications in VMware, Automation, Cloud (especially Azure) are preferred. Preferred Soft Skills: High emotional intelligence and stakeholder empathy. Ability to work under pressure and handle cross-region teams. Detail-oriented with a focus on quality and process adherence.
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Services Delivery Manager
2 weeks ago
Mumbai, India Snowflake Full timeBuild the future of the AI Data Cloud. Join the Snowflake team. As a Services Delivery Manager, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work...
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Service Delivery Manager
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Mumbai, Maharashtra, India Darwinbox Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob DescriptionPosition: Service Delivery ManagerLocation: MumbaiExperience yearsYears of Experience: 10+ years of experience working in a customer facing technical service delivery or support role (design, implementation, consulting, infrastructure, and/or cloud service system administration).Qualifications: Bachelor's or master's degree in computer...
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Service Delivery Manager
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Mumbai, Navi Mumbai, Pune, India Ltimindtree Full time ₹ 12,00,000 - ₹ 36,00,000 per yearLTIMindtree hiring Serving Delivery Manager for Mumbai & Pune locationExp-13 to 17 yrsNotice period- Immediate to 30 days,Location - Mumbai/Puneif interested Share me these details along with cv in my email - Total Experience in Service Delivery Manager -Relevant service-level agreements (SLAs) and operational metrics -Current CTC-Expected CTC-Holding...
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Technical Account Manager
2 weeks ago
Mumbai, India Maritimesolutionsltd Full timeAbout Our Client Navora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Technical Account Manager
1 week ago
Mumbai, India Maritimesolutionsltd Full timeAbout Our Client Navora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Service Delivery Manager IN
2 weeks ago
Navi Mumbai, India Excis Ltd Full timeWE’RE HIRING A SERVICE DELIVERY MANAGER IN NAVI MUMBAI, INDIA. Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Service Delivery Manager to lead and manage end-to-end projects — from conception to deployment — ensuring successful delivery, customer satisfaction,...
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Technical account manager
1 week ago
Mumbai, India Maritimesolutionsltd Full timeAbout Our ClientNavora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Technical Account Manager
2 weeks ago
mumbai, India Maritimesolutionsltd Full timeAbout Our ClientNavora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Technical Account Manager
2 weeks ago
Mumbai, India Maritimesolutionsltd Full timeAbout Our ClientNavora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
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Technical Account Manager
2 weeks ago
Mumbai, India Maritimesolutionsltd Full timeAbout Our Client Navora Recruitment, under the aegis of Maritimesolutionsltd, is hiring a Technical Account Manager for our global maritime technology client — a leader in vessel management, connectivity, and cyber-secure IT operations. The company delivers mission-critical maritime solutions with precision, reliability, and innovation, supporting fleets...
