Manager service delivery

2 weeks ago

Bhavnagar, India ReSource Pro Full time

Dear Aspirant,We are Re Source Pro Operational Solutions Private Limited, BangaloreAbout Us:Re Source Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, Re Source Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.Over 12,000+ Re Source Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability.Re Source Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 Re Source Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 Re Source Pro is identified as a strong Market Impact in the list of Major Contenders.Contact Scope DIRECT EMAIL - Title : Manager - Service DeliveryReport to Service Delivery - DirectorDepartment- Service Delivery UnitLocation - Bangalore, IndiaDomain Looking for:US InsuranceUS MortgageUS HealthcareInternational Banking Operations/BFSIInternational BPO Non - Voice ProcessResponsibilities:Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement.Oversee people management: recruitment, training, performance evaluation.Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.)Talent InventoryClient ServicesBusiness GrowthProblem SolvingMultiple Managing ProjectsEmployee Engagement & BudgetingAuditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors.Manages for effective performance and develop staffSkills:Builds effective team relationshipsCommunicates effectivelyDemonstrates functional excellenceCustomer centricMinimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below,Experience for Operations Manager Minimum 12 years experience, 5-7 years people management experience.Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience.Education Background Bachelor Degree (Major) Graduates Only.Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -

  • ▷ (Apply Now) Delivery Manager

    3 days ago

    Bhavnagar, India Adani Enterprises Limited Full time

    The Senior Manager- Delivery will lead execution of cybersecurity projects across industrial OT and enterprise IT environments. This role demands ownership of client-facing delivery, team management, and execution of cybersecurity projects that span assessments, implementation, and managed services.The candidate will act as a project owner for multiple...

  • Executive- Sales

    6 days ago

    Bhavnagar, India Malabar Group Full time

    Job Code MGD2003 Designation Executive - Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary - Primary Responsibilities * Sales and Customer -: - Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. - Greet and receive customers in a welcoming manner, engage with...

  • Junior Executive

    6 days ago

    Bhavnagar, India Malabar Group Full time

    Job Code MGD2002 Designation Junior Executive - Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales and Customer -: - Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. - Greet and receive customers in a welcoming manner, engage...

  • Manager - Customer Experience - Automotive (6-8 Yrs) Ahmedabad (after-sales/customer Service)

    2 weeks ago

    Bhavnagar, India consultancy firm Full time

    Job Summary We are seeking a dynamic and customer-focused Customer Experience Manager to oversee the end-to-end customer journey in our luxury car showroom The ideal candidate will ensure a seamless premium experience for every client from first contact to post-sale follow-up aligning with the brand s luxury positioning Key Responsibilities - Greet and...

  • ▷ High Salary: Manager, Gbs

    3 weeks ago

    Bhavnagar, India Kraft Heinz Full time

    Job Title GBS Manager Global Project Management GBS Global Project Manager - Transformation Delivery The Kraft Heinz Global Business Services GBS organization is establishing a Project Management Office PMO with a team of Project Management professionals to lead high-profile complex transformation projects while helping to facilitate successful agile...

  • Associate Trainee- Sales

    6 days ago

    Bhavnagar, India Malabar Group Full time

    Job Code MGD2001 Designation Associate Trainee - Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Sales and Customer-: - Greet and receive customers in a welcoming manner and engage with them to understand their requirements. - Cater to customer requirements as per their need, by showcasing products to make the sale by...

  • Assistant Manager

    3 weeks ago

    Bhavnagar, India ADANI GROUP Full time

    Responsibilities Purchase Requisition PR Review Assist in the review of approved PR from user department seek additional information if required from user for correctness completeness of PR Provide support in identifying the type and method of procurement depending on type of material services to be procured nature of PR normal vs emergency PR stocks...

  • DevOps Manager

    2 weeks ago

    Bhavnagar, India Unified Infotech Full time

    We are seeking a highly skilled and motivated DevOps Lead with expertise in both AWS and Azure cloud platforms to join our dynamic team. The successful candidate will collaborate with solution architects, developers, project managers, customer technical teams, and internal stakeholders to drive results. Your primary focus will be ensuring seamless customer...

  • Urgent: Project Manager

    5 days ago

    Bhavnagar, India GE Healthcare Full time

    Summary As related customer equipment faciliaties or infrastructure projects responsible for project delivery profit loss accountability and customer satisfaction through management of project related activities and resources Impacts quality of own work and the work of others on the team Executes standard operational technical tasks typically subject to...

  • Project Manager

    2 weeks ago

    Bhavnagar, India Kensium Full time

    Position SummaryWe are seeking a highly capable Project Manager to lead and coordinate the successful delivery of client-facing and internal projects. The ideal candidate will have strong project management fundamentals, excellent communication skills, and the ability to manage cross-functional teams across global locations. This role requires a proactive...