Technical Lead

19 hours ago

Delhi, India Happiest Minds Technologies Full time
About the Company -
Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights.
We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/ augmented reality, etc. Positioned as ‘Born Digital. Born Agile’, our capabilities span Product & Digital Engineering Services (PDES), Generative AI Business Services (GBS) and Infrastructure Management & Security Services (IMSS).
We deliver these services across industry groups: Banking, Financial Services & Insurance (BFSI), EdTech, Healthcare & Life Sciences, Hi-Tech and Media & Entertainment, Industrial, Manufacturing, Energy & Utilities, and Retail, CPG & Logistics.
The company has been recognized for its excellence in Corporate Governance practices by Golden Peacock and ICSI. A Great Place to Work Certified™ company, Happiest Minds is headquartered in Bengaluru, India with operations in the U.S., UK, Canada, Australia, and the Middle East.
About the Role - Experience - 6-10yrs Designation - ServiceNow Lead Location - Bangalore, Noida, Pune, and Hyderabad
Responsibilities
Minimum 4+ years of experience in ServiceNow Development
Proven experience on ServiceNow ITSM suite
Proven ability to configure ServiceNow using Utilize Business Rules, Client Scripts, advanced UI Policies, Workflow editor, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5
Proven experience in integration of ServiceNow with other IT applications
Assists ServiceNow System Administrators with incident resolution, as needed
Assists ServiceNow junior developers in developing/customizing applications on ServiceNow platform
Preferred candidate profile
Expert knowledge of testing cycles within Agile or SDLC
Good understanding of ServiceNow ITSM suite
Day to day administration of the ServiceNow platform
Excellent interpersonal and organizational skills
Self-motivated to improve knowledge and skills
A strong desire to understand the what as well as the why and the how of security incidents
Qualifications - BE/B.Tech
Required Skills
ServiceNow Development
ITSM
Preferred Skills
CSA Certified

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