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cloudEQ - Lead Observability Engineer - Monitoring Tools

2 months ago

Chandigarh, India cloudEQ Full time

Job Description :

cloudEQ is a leading technology company specializing in cloud-native solutions. We are committed to delivering our clients innovative, high-quality products and services. Our focus on cutting-edge technology and customer satisfaction makes us an ideal environment for talented professionals looking to impact the cloud technology space significantly.

Job Description :

- 10+ years of experience in Application Performance Monitoring Tool as New Relic, Data Dog, and Dynatrace.


- 5+ years of working experience in NQRL.

- Working Knowledge of Python, and SQL/NoSQL Database

- Good knowledge of utilizing AWS services and Azure services.

- Strong knowledge in planning, designing, and maintaining applications utilizing Docker, Kubernetes, Jenkins, Nginx, Linux, New Relic, Data Dog

- SME in enterprise monitoring like APM, synthetic monitoring, browser monitoring, and Log monitoring

- Knowledge of requirement gathering and rollout monitoring and observability solutions.


- Partner with the business and development teams to identify requirements, define monitoring solutions, and implement the same.

- Expert organizational and communication skills with the ability to multi-task and quickly contribute in a fast-paced, dynamic environment.

- Ability to handle multiple projects and able to create a scope of work to the client's requirements.

- Experience in Application Performance Monitoring (APM) and Infrastructure Monitoring for Different Hybrid Business Applications and Infrastructure

- Providing health and performance reports, developing AIOps rules, creating alerts, creating custom dashboards

- Experience in integrating New Relic with other tools such as Service-Cafe, PagerDuty, Slack, webhooks, and JIRA.

- Experience in creating workloads and user onboarding.

- Effective and efficient operational support of different enterprise monitoring tools (New Relic, SolarWinds,) is preferred.

- Assisting application support teams in developing and deploying an effective monitoring profile for their key applications and services using various monitoring techniques

- IT certification (ITIL) or equivalent is preferable.

- Adaptability of new monitoring tools and platforms.

- Good experience in MS Excel, formulas, pivot tables, and chart creation.

- Good presentation and communication skills (both verbal and written).

- Strong interpersonal skills and ability to collaborate with cross-functional teams.

- Strong organizational, problem-solving, and analytical skills.

- NRQL and Dashboard ( GraphQL API, NRQL builder, charts and dashboard using NRQL , PromQL and exports data using NRQL, etc.)

- APM Monitoring (Java, .NET, PHP, ruby, python, Go, C SDK, Node.js monitoring, APM transaction, logs, etc.).

- Alerts & AI (Alert policy, condition, anomaly detection, sources, decisions, Muting rules, workflows, destinations, events, and incidents).

- Mobile App monitoring (Android, iOS, Cardova, React Native monitoring, crash, transaction, logs monitoring of mobile app and dashboard creation).

- Browser Monitoring (pageview, Ajax requests, session performance, JavaScript error, page load timing, browser agent, Real user monitoring) coding (python, JScript, terraform).

(ref:hirist.tech)