SAP CDC

2 weeks ago

India i2d consulting Full time

Key Responsibilities: • Configure and customize SAP Customer Data Cloud (CDC) and Customer Data Platform (CDP), to meet evolving business and marketing requirements. • Maintain and develop D2C systems across all digital platforms using SAP CDP and CDC, ensuring personalized customer engagement, compliant data management, and consistent omnichannel experience. • Maintain and develop D2B systems, including the Self-Service Ordering Portal and integrations with SAP Commerce Cloud and Spartacus, utilizing CDC and CDP capabilities. • Develop and implement custom coding solutions in SAP CDC to enhance functionality and improve user experiences. • Design and support integrations between SAP CDx, and other enterprise or third-party platforms via APIs and SAP CPI. • Drive audience segmentation, campaign automation, and personalized communication flows using SAP CDP. • Perform performance tuning, debugging, and troubleshooting of SAP CDx configurations, data flows, and Emarsys campaigns. • Ensure compliance with security standards, privacy regulations (GDPR, CCPA), and internal data governance policies. • Work on API development, authentication mechanisms (OAuth, SAML), and Single Sign-On (SSO) solutions. • Provide technical support and maintain clear documentation of platform configurations and custom developments. Required Skills & Experience: • Strong hands-on experience with SAP Customer Data Cloud (CDC) and SAP Customer Data Platform (CDP). • Practical experience with SAP Emarsys for marketing automation, segmentation, personalization, and omnichannel orchestration. • Proven experience developing and maintaining systems across D2C and D2B channels using SAP CDx and Emarsys tools. • Proficiency in JavaScript, SAP BTP, Node.js, or related technologies. • Strong knowledge of RESTful APIs, OAuth, SAML, and other authentication/authorization mechanisms. • Experience in debugging and troubleshooting system integrations and performance bottlenecks. • Understanding of customer data architecture, privacy, consent management, and preference center configurations. • Familiarity with Agile/Scrum methodologies. • Excellent verbal and written communication skills; ability to work in cross-functional, geographically distributed teams. Preferred Qualifications: • SAP CDC and/or SAP Emarsys certifications. • Experience with SAP Commerce Cloud or other SAP CX solutions. • Experience with cloud platforms such as SAP BTP, AWS, or Azure. • Experience working in a global, distributed team setup. • Exposure to use cases involving product recommendations, behavioral triggers, and real-time personalization via Emarsys.  #CDC #CDP #SAPCDC #SAP #Contract

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