Law Offices of Mary Kennedy, LLC | Customer Outreach Specialist
4 weeks ago
Location: Work From Office in Nandanam, Chennai | Hours: 9:00 AM to 5:00 PM IST (Day shift)
Law Offices of Mary Kennedy is seeking a dynamic Customer Outreach Specialist to join our team in Chennai. This full-time role focuses on building relationships with potential clients through effective outreach and client engagement strategies.
Job Objectives:
The primary objective of this role is to perform cold-calling and outreach to attract new clients for the firm’s services, specifically in U.S. immigration law.
Key Responsibilities:
- Conduct cold calls to prospective clients, introducing them to our immigration services and addressing initial inquiries.
- Engage with potential clients, building rapport, and communicating the value of our services.
- Assist with client onboarding, providing information and addressing any initial questions they may have about the process.
Job Requirements:
- Bachelor's degree in any field.
- English proficiency at a B2-C1 level (CEFR standards), with excellent verbal and written communication skills.
- Strong sales and customer engagement skills , particularly in cold-calling and client acquisition.
- Ability to effectively communicate complex information in a clear and approachable manner.
- Prior experience in sales, customer service, or client outreach is preferred but not required.
Additional Information:
Salary details available upon request. Training on immigration law and firm services will be provided.
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