Tata Consultancy Services | ServiceNow Business Analyst | india
21 hours ago
Aspirant ,
Greetings from
TCS
TCS presents excellent opportunity for
ServiceNow Business Analyst
Exp: 5 - 11 Years
Job Location: Chennai / Bangalore / Hyderabad / Mumbai / Pune / Delhi / Noida / Gurgaon
Experience as a Business Analyst with a focus on ServiceNow implementations and Solid understanding of ServiceNow platform and related applications.Experience in requirements gathering, business process analysis, and documentation for ServiceNow applications (e.g., ITSM, ITOM, HRSD, CSM).Strong understanding of ServiceNow platform capabilities and features, including modules such as Incident Management, Change Management, Problem Management, Service Catalog, and others.Experience with Agile/Scrum methodologies and working in cross-functional teams.Prior experience in process mapping and business process reengineering.Familiarity with ServiceNow Studio, Flow Designer, and Business Rules is a plus.Basic understanding of ITIL processes and how they align with ServiceNow modules.Familiarity with ServiceNow reporting tools and Performance Analytics
Regards,Sai Lokesh S
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