Customer Service Manager
6 days ago
Zoe - Nutrition For Life is dedicated to helping individuals lead healthier and fitter lifestyles by making informed choices in their daily lives. Our products are aimed at resetting digestion, boosting immunity, and addressing lifestyle-related health issues using natural and preservative-free ingredients. With a focus on minimal processing and high nutritional value, Zoe products are free from chemicals and artificial flavors, ensuring a healthier option for our customers.
Role Description
This is a full-time on-site role as a '' at Zoe - Nutrition For Life in Udyog Vihar, Gurugram. The Customer Happiness Specialist will be responsible for ensuring customer satisfaction, managing customer service, providing support, utilizing analytical skills, and effective communication to address customer needs and concerns on a daily basis.
Qualifications
Customer Satisfaction, Customer Service Management, and Customer Support skills
Analytical Skills and Communication abilities
Excellent problem-solving skills
Prior experience in a customer-facing role
Strong interpersonal skills and empathy
Ability to work effectively in a team
Bachelor's degree in a relevant field
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