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Resident Engineer- Telecommunication

4 months ago

india Airtel Business Full time

Resident Engineer

Designation-Executive / Sr. Executive


Key Deliverables

  • Airtel Custodian - Act like L1 escalations desk for customer
  • Giving Onsite support (Live testing, Device Issue, Link Monitor)
  • M2M Solution testing with sample SIM card
  • Maintaining and sharing daily update with all stake holders on open points
  • Align service tickets to engineers and tracking progress of work
  • Delivery of third party media/bandwidth/Hardware
  • Initiating network surveys on problematic locations
  • Logging Ticket with Airtel and coordination for Troubleshooting
  • Circle Network TAT is freeze


Skills Required

  • Good understanding of IoT, MPLS products along with Network Layer understanding
  • Excellent relationship management with customer, cross functional team
  • Good written and verbal communication skills
  • Can do attitude & problem solving skills
  • Result Orientation


Educational Qualifications

  • Full Time graduate, preferably M.Com, B.Com, MBA/ PGDM, Degree in finance or accounting


Work Experience -2 Plus years in large enterprise.