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Technical Delivery Manager
4 months ago
The TDM is a senior leader within the Technical Services Unit (TSU) dedicated to the delivery of technically superior services, staff development and project portfolio profitability.
Responsibilities:
Oversees the delivery of technically superior services.
Facilitates delivery and commitment of staff for specific assignments, in coordination with the Regional Team Leaders and global stakeholders.
Ensures technical excellence of the work performed as well as compliance with Quality Management standards and Health and Safety procedures.
Collaborates with other TDMs and Regional Technical Leaders (RTL) within the GTSG and TSU, as appropriate, to share work and staff across geographic boundaries to meet goals.
Staff Development:
Assigns technical mentor for each employee eligible for the Career Compass Program, in coordination with Regional Team Leader, and monitors pairing success.
Actively participates in appropriate Technical Knowledge Management (TKM), Communities of Practice (COP) and ensures that RTLs and staff actively participate.
Identifies and nominates, Project Technical Leaders (PTL) and in coordination with the global stake holders and RTLs.
Mentors and coaches, the RTLs working with their teams to develop their career as well as develop CDM Smith’s future leaders.
Coordinates annual focal point review process for workgroups under GTSG.
Establishes the technical development program for staff assigned to India GTSG.
Implements, through the Regional Team Leaders, the committees and societies plan, identifying papers to be presented at meetings and staff to hold positions on committees, all aligned with the strategic goals of India GTSG, Technical Services Unit, and CDM Smith.
Effectively recognizes employees within the Group.
Delivery:
Responsible for delivery of chargeable salaries, control of non-chargeable salaries, team utilization, operating income, indirect expenses and delivery of targeted actual profit margin of the work performed by the group.
Provides input to the TSU’s annual business and profit plan.
Assists Global stakeholders in meeting their sales growth goals, by providing the appropriate skilled employees.
Partners with other TDMs and the Global stakeholders to identify specific large and/or strategic opportunities.
Develops a long-term staffing plan that meets growth goals, while achieving an appropriate staffing mix along with hiring technical staff in appropriate workgroups.
