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Customer Care Executive

4 months ago

vadodara, India YOU Broadband India Limited Full time

Job Details


Position - Customer Care Executive

YOU Broadband is looking for Customer Care Executive who is looking for challenging and innovative environment to meet our business requirements

Attending Broadband subscribers problems /Complaints Received by various sources like Social media, Email or Walkin at office & or various consumer forum and government portals.
Resolving Product or service related complains and replying to customer over Fone calls ,Emails or by given communication platform with following internal guideline and policies
Tagging of Escalations in CRMS.
Should be ready for any ad-hoc duties if required Proficiency in English and Hindi language with verbal and written skill is required.


Required Skills :

Communication Skills

Qualification / Experience :

Graduate 1 - 3 Years Experience