SDR Manager

2 weeks ago

India ImageKit.io Full time

Note: This is a remote-only role. As long as you have a stable internet connection, you can work from anywhere in the world. We do meet up if you are in Delhi NCR or on our company trips.

Have you ever ordered with Swiggy or BigBasket? Or booked a ticket on BookMyShow? Or have you bought a product from Nykaa? Then, you've already interacted with ImageKit. ImageKit is a SaaS product that streamlines images and videos for companies of all sizes across the globe. Over 200,000 developers and 2000+ companies across 80+ countries use ImageKit to store, manage, and deliver optimized images and videos on websites and apps. ImageKit is journeying to revolutionize media delivery, management, and automation space. And we are looking for people like you to join us on this journey.

Want to know more about our company?
  1. Founder’s blog on funding and future plans - Link
  2. Startup Journey and future plans on Yourstory - Link
  3. Future Growth Plans covered on CNBC TV18 - Video Link
  4. Glassdoor Reviews - Link
  5. Company Page LinkedIn - Link (feel free to reach out to one of our existing employees to know more about how we work)
Background about ImageKit relevant to this role

While we have achieved consistent growth with a steady flow of inbound leads, building a robust outbound process is critical for driving more predictable growth and creating a scalable sales pipeline in the future.

We have made efforts at it in the past with existing AEs doing outbound or with SDRs simply cold calling at random, with varied degrees of success. But this time, we want to crack setting up a repeatable outbound process, as that will enable us to proactively take ImageKit and all the new products we are building to new geographies and diverse customer segments.

We recognize the need for an experienced leader who can design, implement, and manage a high-performing outbound strategy. That is why we are first starting by hiring for the position of a Sales Development Manager, something we have never done before.

As the Sales Development Manager , your key focus will be to develop and lead this outbound process from the ground up. You will work on defining the strategy, building a scalable process, and hiring and managing a team of SDRs. Early on, you will also actively test and refine the process yourself to ensure its effectiveness and scalability.

Your success will be measured by the contribution of all outbound efforts to the overall sales pipeline and revenue.

Job Responsibilities
  • Work with the leadership team to formulate an outbound lead generation strategy, including identifying target markets, ideal customer profiles (ICPs), and key performance indicators (KPIs).
  • Design the end-to-end outbound lead generation process, including research, tools, outreach messaging, follow-ups, qualification, and handoff to Account Executives.
  • Run the entire end-to-end outbound process and prospecting activities personally to test and refine the overall process for the rest of the team.
  • Hire, train, and lead new SDRs, managing their onboarding, coaching, communication, objection handling, and more.
  • Track individual SDRs and team’s activity and performance, providing them with feedback based on their performance, pipeline health, and customer insights.
Requirements
  • 5+ years of sales development experience with at least 3+ years of SDR management experience in the SaaS industry
  • Have setup an outbound process in the past and run it with a team successfully meeting and exceeding measurable goals.
  • Excellent written/verbal communication skills
  • Ability to work remotely in a fast-paced, team environment.
  • Passionate for building and leading high-performing teams from scratch.
  • A conceptual understanding of the cloud, websites, and apps is preferred to help you ramp up faster.
  • Experience in managing geographically dispersed teams is a plus.
What we offer for this role
  1. An excellent compensation, for sure, with lucrative sales commissions.
  2. You work with a very hardworking and responsible remote team. We take our work seriously, and also our off-sites (the last ones were in Udaipur, Goa, Corbett, Bali, and Mussoorie. Don't miss out on the next :))
  3. We take care of your and your family's health insurance.
  4. Help you with funds to set up your workspace at your home or take up a co-working space.
  5. A learning and wellness fund to pursue any professional course and any hobbies outside of work (Gym, bartending, sports, and dancing are some hobbies that our team members have pursued).
  6. No questions asked leave policy. We trust you to get the work done.
  7. Flexible working hours and flexible work locations. As long as you have a stable internet connection, you can work from anywhere in the world.

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