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Front Desk Executive

3 months ago

Bengaluru, India Souan Wellness Private Limited Full time
Company Description

Welcome to Souan Wellness Private Limited, home to Souan Luxury Spa, your sanctuary of relaxation and wellness. Located in Bengaluru, our spa offers a tranquil and luxurious experience for our valued guests. We pride ourselves on providing exceptional service and a serene environment to promote overall well-being.

Role Description

This is a full-time on-site role for a Front Desk Executive at Souan Luxury Spa. As a Front Desk Executive, your main responsibilities will include greeting and assisting guests, managing phone inquiries, performing receptionist duties, and providing excellent customer service. You will be the first point of contact for our guests and play a crucial role in ensuring their overall satisfaction and positive experience at our spa.

Qualifications

- Strong interpersonal skills and ability to communicate effectively- Proficiency in phone etiquette and handling phone inquiries- Experience in receptionist duties, such as checking guests in/out and scheduling appointments- Excellent customer service skills and ability to address guest concerns- Strong verbal and written communication skills- Attention to detail and organizational skills- Ability to multitask and prioritize tasks efficiently- Experience in the wellness or hospitality industry is a plus- Bachelor's degree or equivalent qualification in a related field is preferred