Customer Support Manager
5 days ago
This is a full-time remote role for a Customer Support Manager. The role involves overseeing a team of customer support representatives, handling customer inquiries, resolving escalations, optimizing support processes, and ensuring customer satisfaction.
Qualifications
Excellent communication and interpersonal skillsProven experience in customer service or support managementStrong problem-solving abilities and customer-oriented mindsetAbility to lead and motivate a teamProficiency in customer support software and toolsTime management and organizational skillsBachelor's degree in Business Administration or relevant fieldExperience in remote team management is a plus
Shift: 8 PM IST to 5 AM ISTPermanent Remote
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