Chief Operating Officer: Media Services

Professional Experience:·      Minimum 18 years of relevant experience·      Should possess prior experience in leadership roles within Sports, Media, Entertainment, News, Live Events, Public Sector, or similar industries.Educational Qualifications:·       Essential : MBA in Marketing/Operations/Strategy or related field from a premier Tier-I college or university.·       Preferred:  B.Tech in CS/ECE/EEE/Media & Communications Technology or related field from a premier Tier-I college or university.About us:ZOOM is South Asia’s largest live broadcast services provider, pioneering the industry in India for over three decades. We have delivered end-to-end broadcast solutions for some of the region’s most iconic events—FIFA U-17 World Cup, ICC U-19 World Cup, Asian Games, Commonwealth Games, IPL, ISL, Big Boss, Indian Idol, G-20, and more. With a client portfolio that spans Sports, Media, Entertainment, and News, we are known for technical excellence, unmatched scale, and flawless execution.Role Overview:We are seeking an accomplished and strategic Chief Operating Officer (COO): Media Services  to oversee and optimize business operations across the organization’s media verticals. The individual will be responsible for managing P&L performance, strengthening operational systems and processes, and leading functional heads to deliver on strategic and financial goals. The role demands a leader with deep industry experience, exceptional execution capability, and a proven ability to drive efficiency, scalability, and profitability within large, multi-functional media environments. The COO will oversee daily operations, optimize resource management, and drive organizational growth.Key Responsibilities including but not limited to:1. P&L Management• Take full ownership of the company’s P&L across all relevant business units.• Monitor, control, and improve financial performance through operational excellence.• Ensure cost efficiency, revenue optimization, and adherence to financial targets.2. Business Operations & Process Improvement• Strengthen and streamline end-to-end business operations.• Identify process gaps and implement continuous improvement initiatives.• Establish standard operating procedures (SOPs) to enhance efficiency, quality, and accountability.3. Leadership & Team Management• Lead and mentor functional leaders across departments including Business Development, Finance, HR, and Technology, Engineering, Enablement; etc.• Foster a high-performance culture focused on collaboration, innovation, and results.• Align cross-functional teams with organizational goals and performance metrics.4. Systems Development & ERP Implementation• Lead the design and development of an integrated cross-functional ERP system to enable data-driven decision-making.• Collaborate with IT and functional heads to ensure system alignment with business needs.• Drive digital transformation initiatives for improved business intelligence and reporting.5. Strategic Planning & Execution• Partner with the promoters and executive leadership team to define and execute long-termstrategic plans.• Drive operational readiness for new business ventures and expansions.• Translate organizational vision into actionable goals and measurable outcomes.Desired Skills:• Operational excellence and process optimization.• Strong financial acumen with P&L ownership.• Cross-functional leadership and team development.• Strategic planning and organizational execution.• ERP system design and implementation expertise.• Analytical decision-making and business transformation skills.Excellent communication, problem-solving, and organizational skillsProven Analytical Skills with experience in data-driven decision-makingComprehensive knowledge of Finance and BudgetingHow to ApplyInterested candidates are requested to submit their updated CV via email to with the subject line: Application for Chief Operating Officer: Media Services