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Lead Validation Administrator

4 months ago

india Comex 2000 UK Ltd Full time
Job Description

Comex 2000 is currently seeking an enthusiastic and committed Lead Validation Administrator to join our Billing and Validation team in Wednesbury.


What will you be doing?

As a Lead Validation Administrator, your core responsibilities will be –

  • Responding to any team enquiries before escalating to line manager where necessary
  • Management Meetings and reporting as and when required
  • Training of new employees to the full standard of validations
  • Completing investigations to get outstanding cases resolved
  • Taking on new systems and task forces
  • Uploading, validating and quality checking orders received from customers within set SLA’s.
  • Referring jobs back to the customer.
  • Answering internal & external stakeholders with job queries proactively.
  • Emailing job packs to the relevant Planning Manager.
  • Daily updates of Force – our clients’ database system.
  • Responsible for the Emergency Response Service (ERS) phone within working hours.
  • Training and review of validation administrators within the team

Requirements What are we looking for?

Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family


The successful candidate will work in a central administration function, performing duties around order validation, invoicing, and applications to partners such as Virgin Media. A professional and confidential manner will be required and all times.


 Skills & Qualifications:
  • Training Skills – Ability to train and develop new starters.
  • Confidence – Being able to attend and respond within managerial meetings.
  • Reporting – Being able to stick to SLA deadlines and draw up reporting required for management.
  • Flexible Capability – Being able to learn and adjust to various new systems quickly and efficiently whilst still covering standard workload.
  • Proficient working knowledge of Microsoft packages incl Excel, Word, and databases.
  • Teamwork – Ability to work well with others in a strong team environment.
  • Personal accountability – Organised, great time management, and has a proactive approach to work.
  • Excellent communication skills – the ability to communicate and listen effectively.
  • Taking pride in your work – you want to do the job well and achieve results.
  • Creative and flexible – Interested in new ideas. You can use your initiative and experiences to develop new ideas and practices to improve processes.

Benefits What can we give back to you?
  • Competitive salary
  • As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee’s development through continuous training and up-skilling
  • Offering career development and opportunities for progression through the business
  • Access to exclusive events, shopping deals, giveaways and travel discounts
  • Heavily discounted Virgin Media products, including broadband and TV services
  • Refer a Friend scheme offering cash bonuses of up to £1000
Who are we?

Comex 2000 UK Ltd is a well-established major strategic partner of choice within the telecommunication sector, specialising in network installation, maintenance, and build.

At Comex2000 UK we believe that the diversity of our workforce adds to the company culture, embracing the various experiences and perspectives of our employees. We continue to drive diversity and encourage opportunities for employment through our close partnerships with ex-military and women engineering institutions.

We want to continue building a workforce that is reflective of the diverse culture of our customers and community.

We believe that our dedication to the continuous investment in people and technology keeps us at the forefront of the telecommunications industry. This approach has allowed us to grow both in culture and size.

We are on the look-out for an enthusiastic, professional, and customer-oriented individuals who can join and strengthen our ever-growing team.


Requirements
What are we looking for? Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family The successful candidate will work in a central administration function, performing duties around order validation, invoicing, and applications to partners such as Virgin Media. A professional and confidential manner will be required and all times. Skills & Qualifications: Training Skills – Ability to train and develop new starters. Confidence – Being able to attend and respond within managerial meetings. Reporting – Being able to stick to SLA deadlines and draw up reporting required for management. Flexible Capability – Being able to learn and adjust to various new systems quickly and efficiently whilst still covering standard workload. Proficient working knowledge of Microsoft packages incl Excel, Word, and databases. Teamwork – Ability to work well with others in a strong team environment. Personal accountability – Organised, great time management, and has a proactive approach to work. Excellent communication skills – the ability to communicate and listen effectively. Taking pride in your work – you want to do the job well and achieve results. Creative and flexible – Interested in new ideas. You can use your initiative and experiences to develop new ideas and practices to improve processes.