Retail Sales Specialist

2 months ago

Delhi, India 32nd Full time
About 32nd:

Established in 1990, we are a legacy real estate company with extraordinary commercial, co-working, hospitality and luxury retail spaces across India, with a focus on Delhi-NCR and Goa.

Today, 32nd is an elevated, cultural and lifestyle community for the new generation and partners with the world’s leading brands and tastemakers.

We are first and foremost- innovators - discovering and incubating emerging brands with unparalleled, high end offerings; introducing disruptive cutting edge experiential technology and offering luxury residences with global appeal. Know more: Website/Instagram / LinkedIn

Find out more about us: 32nd.com

Do our values speak to you?

Intelligent innovation:

Harnessing the power of thoughtful technology that seamlessly connects with purpose and meaning; building communities, elevating experiences and solving simple problems.

Confident simplicity:

A lesson in the art of restraint, a philosophy of less is always more. Curated canvases that give space for the individual and the life they want to lead or the experience they wish to have.

Crafted elevation:

Purposeful design that harmonises with environment, a layering of materiality and texture, a celebration of craftsmanship and a commitment to care.

Soulful humanity:

A warmth of spirit and a belief in the power of human connection, infusing moments with magic and bringing people together through the joy of shared experience

About the role:

32nd is known for its one-of-a-kind synergistic real estate, premium luxury homegrown fashion brands, young disruptive f&b outlets and innovative tech ventures. As a Retail Sales Associate at 32nd, you will play a crucial role in providing an exceptional shopping experience for customers. You will be responsible for assisting customers in finding the perfect products, provide information about our offerings, and ensuring the store's overall appearance is inviting and well-maintained. Your interactions with customers will directly contribute to the brand's reputation and customer satisfaction.

What You Will Be Doing

Assist customers in finding products, sizes, and styles that meet their preferences and needs.Provide accurate and detailed information about products, including fabric, design, and care instructions.Handle customer inquiries, concerns, and complaints professionally and promptly, ensuring a positive resolution.Stay up-to-date with the latest fashion trends, designers, and product offerings to provide informed recommendations to customers.Upsell and cross-sell products to maximize sales opportunities while understanding and respecting customer preferences.Monitor inventory levels and replenish stock as needed.Participate in sales and promotional events to meet or exceed sales targets.

What You Bring To The Table

3+ years of experience in fashion retail, particularly with a multi-designer store.Passion for fashion and a strong understanding of current trends and designers.Excellent interpersonal and communication skills.Customer-centric attitude with a willingness to go the extra mile.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Degree in fashion or retail-related education is a plus.

What Really Wows Us

In depth understanding of retail industry trends.Entrepreneurial DNA and a high-ownership approach towards challenges.

The Fine Print

32nd is committed to equal employment opportunities regardless of race, colour, national origin, gender, sexual orientation, age, religion, and veteran status. We embrace diversity as a strength, and our hiring and promotion decisions are based solely on qualifications and merit. We are proud to be an equal opportunity employer, dedicated to building a more equitable and inclusive future for all.

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