Major Incident Manager_4 TO 6 YEARS_BANGALORE
2 days ago
TCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALORE JD FOR REFERENCE: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident and driving it efficently on both Bridge call and Chat. - Issuing communications during the progress of a Major Incident - Identifying appropriate timelines and targets for recovery actions, feedback and communications - Assessing and Agreeing Business Impact and Incident Severity Level. - Ensuring that appropriate internal escalation occurs - Ensuring that appropriate third party escalation occurs - Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration - Highlighting risks and issues in actions identified during any Major Incident - Evaluating recovery actions to ensure that a recovery plan exists or is being actively produced - Suggesting workarounds and methods of speeding up the recovery of an incident - Continually reviewing engagement within the recovery and identify any additional support teams, individuals or third parties who could add value or those that can be stood down • Maintaining the Major Incident Management process - Reviewing and updating process documentation - Ensuring that key support information such as emergency contact lists is kept up to date
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALORE JD FOR REFERENCE: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively...
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALORE JD FOR REFERENCE: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively...
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALOREJD FOR REFERENCE:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively support...
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALOREJD FOR REFERENCE:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively support...
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALOREJD FOR REFERENCE:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support...
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALOREJD FOR REFERENCE:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support...
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Bengaluru, India Tata Consultancy Services Full timeTCS IS HIRING FOR MAJOR INCIDENT MANAGEMENT_4 TO 6 YEARS_BANGALOREJD FOR REFERENCE:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support...
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Major Incident Manager
1 week ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
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Major Incident Manager
7 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident Management Location: Bangalore Experience: 4-6 Years Responsibilities: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to...
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Major Incident Manager
7 days ago
Bengaluru, India Tata Consultancy Services Full timeJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement- Using MIM experience to pro-actively...
