Account Manager

2 months ago

bangalore, India LWYD Interactive Full time
Role: Associate Account Manager - Client Servicing
Job Summary:
We are seeking a Client Servicing Executive to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.
Responsibilities:
Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.
Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.
Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.
Monitor and analyze client usage and feedback to identify areas for improvement and growth.
Assist in the preparation of client reports and presentations.
Stay up-to-date with industry trends and best practices in client servicing and account management.
Requirements:
Bachelor's degree in Business, Marketing, Communications, or a related field.
1-2 years of experience in a client-facing role, preferably in a marketing or advertising agency.
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Proficiency in Microsoft Office and CRM software.
Knowledge of digital marketing, social media, and online advertising is a plus
If you have a passion for working with clients, are highly organized, and have strong communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

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