Fraud Control Unit Manager

6 days ago

Mumbai Metropolitan Region, India FlexiLoans Full time

FCU Manager

Who we are:

FlexiLoans is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give "Financial access at a click". Our talent pool has rockstars from diverse backgrounds - ex- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India.

FlexiLoans.com is a pioneer in the ecosystem-based digital lending for small businesses in India. Till date, we have disbursed over 100,000+ loans worth over Rs. 5,000 Crs+ to small sized businesses across 3,200+ cities without having a single branch We are the leaders in using technology and risk models that focus on alternate / surrogate methods for scoring customers. Our origination is 100% digital with over 100 embedded partnerships like Amazon, Flipkart, Nykaa, Paytm, Paisabazaar, META, etc. for providing credit access to MSME businesses.

Founded by CA/ISB alumni, FlexiLoans is funded by marquee funds and HNIs in the form of MAJ invest, Fasanara Capital, Sanjay Nayar (Founder - Sorin Investments, Chairman - KKR India and Ex-CEO, Citibank South Asia), Dr. Harry Banga (Founder, Caravel group), Yogesh Mahansaria (Founder, Alliance Tyres) Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few.

Our product offerings and value proposition can be accessed on our website:

Business driven by our Company Values:


Why join us?

A four-time certified ‘Great Place to work’ workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India


The role in a gist:

As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. As a FCU Manager you will lead the development and execution of fraud prevention and control strategies to safeguard the company's operations. This role involves identifying fraud risks, designing preventive measures, managing investigations, and ensuring compliance with internal and regulatory standards. Read more on what we are looking for in the role.

What you will work on:

  • Lead the Fraud Control Unit (FCU) in identifying, evaluating, and mitigating fraud risks across loan origination, underwriting, disbursement, and collection processes.
  • Develop and implement fraud prevention strategies and operational processes to detect, prevent, and respond to fraudulent activities.
  • Monitor fraud detection systems and optimize them to increase detection accuracy and efficiency.
  • Conduct fraud risk assessments and ensure effective fraud control measures are in place across all business functions.
  • Investigate and manage fraud incidents, including case documentation, root cause analysis, and reporting.
  • Work with internal stakeholders to ensure processes are robust and fraud risks are minimized.
  • Coordinate with law enforcement and external agencies as required to support fraud investigations.
  • Provide regular fraud risk management reports to senior management, highlighting trends, potential threats, and mitigation plans.
  • Train and educate employees on fraud prevention techniques and awareness to foster a fraud-aware culture across the organization.
  • Track regulatory changes related to fraud prevention and ensure the company remains compliant with all relevant regulations.

The ideal candidate:

  • Highly motivated with a hands-on approach and the ability to lead in a fast-paced environment.
  • Strong communication and stakeholder management skills.
  • In-depth knowledge of operational risk frameworks, especially in credit operations.
  • Proven ability to lead teams and manage fraud risks effectively.

Qualification and Experience

  • CA / MBA with 5-10 years of relevant experience in fraud prevention, detection, investigation, and reporting, particularly within MSME portfolios.
  • Demonstrated experience in team management and leading fraud risk management efforts.
  • Expertise in fraud control best practices, particularly in digital workflows and fintech environments.
  • Strong experience in supervising third-party agencies for fraud prevention and investigations.
  • Deep understanding of regulatory compliance and industry standards for fraud management.

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