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Crowdstrike EDR | 4 to 6 years | Bengaluru

4 months ago


bangalore, India Capgemini Full time

Job Description

Supports Endpoint Detection and Response (EDR) applications from an operational capacity and ensures cyber security service availability for all endpoint (i.e. servers, desktops and laptops). Monitor EDR & AV logs Monitor dashboard for compliance, threats and troubleshoot Check if any incidents are missed by L1 and follow up for the cause Basic level of fine tune policies and provide service improve plans. Maintain the SOP for the new events Supporting L1 & L2 for unresolved tickets Raise case and follow up with support for any issue Policy creation & Changes Major Changes in Infrastructure Major Incidents/Outages Provide Service improvement to the management Configuring policies on request Check Audit logs and fix if any disturbance. Working on TTP policies

Primary Skills

CrowdStrike Falcon

Secondary Skills

Endpoint Security