15h Left: Relationship Manager

4 days ago


Mumbai, India upGrad Rekrut Full time
Opportunity with a Leading Bank in Mumbai

Responsibilities

- Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service.- Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products, and servicing requirements.- Fully own the book, growth, and customer service KPIs for the mapped portfolio.- Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements.- Work with internal teams to drive on-ground innovation and the bank's strategic initiatives.- Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans, and other pertinent banking programs.- Enforce strict adherence to the bank's policies and regulatory compliance measures.- Assist with audits, ensuring conformity to internal and external regulations and guidelines.

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Qualifications

- 4-6 years' of client relationship experience- Strong communication and interpersonal skills

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