Head of Operations
3 days ago
We are seeking a Head of Operations to lead seamless delivery across seven campuses, driving operational excellence and positively impacting thousands of students globally.
In this role, you will be the linchpin connecting strategy to execution, overseeing the performance of our campuses and ensuring that every student interaction delivers exceptional quality. The goal is to achieve and maintain an exceptionally high Net Promoter Score (NPS) across all locations, making sure that every student walks away inspired and fulfilled.
What you will do:
- Cohesive Campus Strategy: Develop and implement a unified strategy across seven campuses to ensure consistent, high-quality student experiences.
- Leadership Collaboration: Work closely with senior leadership, faculty, and administration to align operations with Tetr's academic vision, business goals, and student experience initiatives.
- Performance Oversight: Use data-driven insights to monitor performance metrics, enhance campus student experiences, and improve NPS.
- Operational Excellence: Foster a culture of innovation and excellence to address challenges and elevate the student experience across campuses.
- Stakeholder Relationships: Build strong relationships with internal and external stakeholders for seamless coordination and execution, prioritising student experience.
Ideal candidates have:
- Ivy League MBA, ex-founder, or 4+ years at MBB/LEK/Kearney or leadership experience at successful startups, with a focus on operational excellence and strategic execution.
- Proven track record in leading complex, multi-location operations, preferably in a high-growth or educational environment.
- Strong analytical skills with a data-driven approach to problem-solving.
- Exceptional communication and leadership abilities, capable of influencing stakeholders at all levels.
The Tetr Story:
Four years ago, we founded Masters’ Union with a bold vision: to revolutionize business education. We asked a simple yet profound question: If aspiring doctors train under seasoned physicians and budding lawyers learn from practicing legal experts, why shouldn’t future business leaders be taught directly by industry pioneers?
After all, can a lecture on Accounting 101 truly match the experience of analyzing real-world P&L statements?
Today, Masters’ Union boasts a one-of-a-kind curriculum led entirely by industry practitioners—CXOs, MDs, public leaders, and even Members of Parliament. In just four years, our flagship PGP in Technology and Business Management has redefined success, surpassing placement benchmarks of institutions like IIM Ahmedabad and ISB. Ranked among the top two B-schools in the country based on placement records, Masters’ Union has established itself as a leader in hands-on, industry-driven education.
This success revealed an even greater opportunity: the value of hands-on, entrepreneurial learning could extend far beyond India, offering transformative experiences to aspiring business leaders worldwide.
And so, Tetr was born.
Imagine a business program that goes beyond classrooms and textbooks—an adventure spanning 7 countries, with each semester offering a new destination and unique challenges. Picture studying at renowned institutions like NUS, SDA Bocconi, and IIT, while learning from global luminaries such as Dr. Edward Rogers (Former Chief Knowledge Officer, NASA), Mr. Faverine Stephane (Executive President, Estée Lauder), and Mr. Saud Swar (CBO, American Express, MENA). Discover more about our exceptional faculty here: Meet Tetr.
At Tetr, the world becomes your classroom. From launching eCommerce ventures in Dubai to innovating tech startups in Silicon Valley, our students gain unmatched global exposure and real-world business acumen, making a tangible impact wherever they go.
Get acquainted with our remarkable inaugural cohort, the TETR TRIBE, featuring individuals ranging from TEDx speakers to national chess champions.
If this resonates with you, and you share our vision for a transformative education, we’d love for you to join us in building the future of business leadership.
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