TQM - KPI Specialist

7 days ago

Pune, India Tata Technologies Full time

JOB TITLE: TQM - KPI SpecialistJob Location: PuneExperience: 4-10 yrsJob Description:POSITION SUMMARYWe are seeking a proactive and detail-oriented professional to lead TQM-based KPI monitoring, Root Cause Analysis (RCA), 8D problem solving, and other quality improvement initiatives within a virtual engineering technical support model. This role will support cross-regional teams (e.g., Europe, North America, APAC) by driving quality excellence across product development, engineering services, and process improvement projects.JOB REQUIREMENTS:TQM - KPI SpecialistEDUCATION: Bachelor’s degree in mechanical engineering with work experience Exhaust Aftertreatment System.REQUIREMENTS:- Relevant experience in Quality Assurance, Virtual Engineering, or Product Development Support.- Hands-on expertise in KPI development, RCA, 8D, and TQM tools/methodologies.- Strong knowledge of Lean, Six Sigma, ISO/TS 16949 or IATF 16949.- Excellent analytical skills and experience with data visualization tools (Power BI, Excel, etc.).- Strong communication and stakeholder engagement skills in a virtual/global team setup.Responsibilities:KPI Monitoring & TQM Support- Define, track, and report TQM-related KPIs (e.g., defect rate, FTR, rework %, customer complaints).- Develop digital dashboards and tools for real-time KPI visualization across regions.- Coordinate with regional quality leaders to align on global KPI standards and thresholds.RCA / 8D Problem Solving- Lead or facilitate Root Cause Analysis (RCA) and structured 8D problem-solving sessions for engineering- or quality-related issues.- Train and coach virtual teams in problem-solving methodologies.- Ensure timely closure and documentation of 8D reports with clear action tracking.Virtual Engineering Quality Support- Provide virtual quality engineering support to global regions on design reviews, process adherence, DFMEA/PFMEA validations, etc.- Act as a quality SME to support virtual development teams in eliminating defects at source.- Maintain alignment with global engineering standards, quality gates, and release protocols.Quality Systems & Initiatives- Drive continuous improvement initiatives in alignment with TQM principles.- Support digital transformation of quality processes (e.g., automated defect tracking, Power BI/Excel analytics).- Collaborate with IT/Tech teams to enhance data connectivity and traceability in the quality system.Stakeholder Collaboration- Engage with cross-functional stakeholders across geographies to ensure consistent quality culture.- Coordinate with regional customer quality teams to analyze feedback and reduce warranty/rework issues.- Prepare and present global dashboards to senior management during quality review forums.

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    7 days ago

    pune, India Tata Technologies Full time

    JOB TITLE: TQM - KPI Specialist Job Location: Pune Experience: 4-10 yrs Job Description: POSITION SUMMARY We are seeking a proactive and detail-oriented professional to lead TQM-based KPI monitoring, Root Cause Analysis (RCA), 8D problem solving, and other quality improvement initiatives within a virtual engineering technical support model. This role will...

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    Pune, India Tata Technologies Full time

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