Principal Consultant

Ready to shape the future of work?  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook Inviting applications for the role of Principal Consultant -Lead MLOps Engineer In this role, you will define, implement and oversee the MLOps strategy for scalable, compliant, and cost-efficient deployment of AI/GenAI models across the enterprise. This role combines deep DevOps knowledge, infrastructure architecture, and AI platform design to guide how teams build and ship ML models securely and reliably. You will establish governance, reuse, and automation frameworks for AI infrastructure, including Terraform-first cloud automation, multi-environment CI/CD, and observability pipelines. Responsibilities Architect secure, reusable, modular IaC frameworks across cloud and regions for MLOps Lead the development of CI/CD pipelines and standardize deployment frameworks. Design observability and monitoring systems for ML/GenAI workloads. Collaborate with platform, data science, compliance and Enterprise Architecture teams to ensure scalable ML operations. Define enterprise-wide MLOps architecture and standards (build → deploy → monitor) Lead design of GenAI/LLMOps platform (Bedrock/OpenAI/Hugging Face + RAG stack) Integrate governance controls (approvals, drift detection, rollback strategies) Define model metadata standards, monitoring SLAs, and re-training workflows Influence tooling, hiring, and roadmap decisions for AI/ML delivery Be engaging in the design, development and maintenance of data pipelines for various AI use cases Required to actively contribution to key deliverables as part of an agile development team Qualifications we seek in you Minimum Qualifications Good years of experience in DevOps or MLOps roles. Degree/qualification in Computer Science or a related field, or equivalent work experience Strong Python programming skills. Hands on experience in containerised deployment. Proficient with AWS (SageMaker, Lambda, ECR), Terraform, and Python. Demonstrated experience deploying multiple GenAI systems into production. Hands-on experience deploying 3–4 ML/GenAI models in AWS. Deep understanding of ML model lifecycle: train → test → deploy → monitor → retrain. Experience in developing, testing, and deploying data pipelines using public cloud. Clear and effective communication skills to interact with team members, stakeholders and end users Knowledge of governance and compliance policies, standards, and procedures Exposure to RAG/LLM workloads and model deployment infrastructure. Experience in developing, testing, and deploying data pipelines Preferred Qualifications/ Skills Experience designing model governance frameworks and CI/CD pipelines. Knowledge of governance and compliance policies, standards, and procedures Advanced understanding of platform security, cost optimization, and ML observability. Why join Genpact?  Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  Make an impact – Drive change for global enterprises and solve business challenges that matter  Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  Let’s build tomorrow together.