Product Specialist

2 months ago

Bengaluru, India Informatica Full time

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.


Product Specialist

We're looking for an Product Specialist candidate with experience in Java, Troubleshooting, Debugging, and to join our team in Bangalore.

You will report to the Senior Manager, Product Specialist.


Technology You'll Use

Troubleshooting skills for issues like, unexpected termination/memory leak/performance issue. Proficiency in java source code and also exposure in analysing Heap dump, Thread dump, Jstack,pstack,strace,GDB and proficiency in troubleshooting tools like tcpdump/wireshark/java runtime injection, DB performance tunings, memory profilers/analyzers.


Your Role Responsibilities? Here's What You'll Do

  • You will also work with internal development and support staff to solve technical product problems and provide third-line support.
  • Primary responsibilities involve troubleshooting complex technical problems, proposing probable fixes, and working with the customer and Informatica development to resolve technical roadblocks.
  • Will also support the customers' implementation process, working with our customers' implementation teams and Informatica technical support.
  • Knowledge of CFCN, serverless paradigm with the ability to understand issues in cloud native applications is has must have skill.
  • Troubleshoot issues not only in product but also on generic stacks like system/network/echo systems (Azure/GCP/AWS) is an additional expectation from the role.
  • The ability to develop tools for multiple endpoints ( odbc/message queue/rest/ echo systems end points) would be an added advantage.Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.


What We'd Like to See

  • You are knowledgeable in cloud architecture-based applications with an understanding of how these applications are designed/developed for scale and performance.
  • You are comfortable programming in JAVA, and C++ and have in-depth knowledge of systems (OS) programming


Role Essentials

  • 3+ years of industry experience in Java/C/C++ environment or enterprise software sustenance/support.
  • Bachelor's degree in computer engineering/Technology


Perks & Benefits

  • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Tuition reimbursement program to support your and personal growth
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. . Connect with LinkedIn , Twitter , and Facebook . Informatica. Where data and AI come to life.

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