Tata Consultancy Services | Senior ServiceNow Developer | delhi

16 hours ago


Delhi, India Tata Consultancy Services Full time
Roles & Responsibilities:

7 or more years of experience with IT Service Management (ITSM) scope (Incident, Request, Change). And how it interfaces with the ITOM modules (HAM, CMDB, SAM)Expert in workflow management and vast experience with transitioning processes from disperse systems into ServiceNowAbility to understand and propose scope based on ServiceNow best practicesExperience capturing requirements from customersExperience describing requirements and guiding developers through implementationUnderstand project management best practicesOpen-minded with a creative approach to problem solvingStrong interpersonal skills to engage and draw together multiple stakeholder groups towards a common goal

Experience : 7 to 11 yearsLocation : Delhi/NCR/Bangalore/Kolkata



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