Bristlecone | Senior Consultant | india

1 week ago


india Bristlecone Full time

ROLE : Senior Change Management Consultant


ROLE DESCRIPTION

  • A change management consultant will play a key role in ensuring projects or change initiatives meet objectives on time and on budget by increasing employee adoption and usage
  • Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures
  • The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance
  • The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees
  • These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes
  • While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed
  • CM Consultant will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor
  • CM Consultant may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions
  • Support project teams in integrating change management activities into their project plans


  • Apply a structured methodology and lead change management activities
  • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Support communication efforts
  • Support the design, development, delivery, and management of communications
  • Assess the change impact
  • Conduct impact analyses, assess change readiness and identify key stakeholders
  • Support training efforts
  • Provide input, document requirements, and support the design and delivery of training programs



RESPONSIBILITIES INCLUDE

  • Complete change management assessments
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Consult and coach project teams
  • Create actionable deliverables for the five change management levers like communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Support and engage senior leaders
  • Coach managers and supervisors
  • Support organizational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organizational level
  • Manage the change portfolio


QUALIFICATIONS/EXPERIENCE

  • 8 plus years of experience, at least 3 years in ERP
  • Minimum of bachelors degree Business, Engineering or Computer Science, HR
  • Techno Commercial knowledge
  • Change Management certification Prosci is a must


TECHNICAL EXPERTISE

  • In depth understanding of SDLC project like SAP or Oracle Project
  • Understanding of relevant business processes in Procurement, Supply Chain, Analytics or Logistics
  • Knowledge of current technology
  • Having experience in Auto, Engineering, Discrete, Pharma, CPG, Retail, Oil and Gas, Hitech, Semiconductor
  • Experience in Supply Chain, logistics, Manufacturing, Procurement, Planning and Distribution
  • Emerging domain knowledge competencies
  • Advanced degree preferred
  • A solid understanding of how people go through a change and the change process
  • Experience and knowledge of change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills



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