▷ 3 Days Left: Human Resource Operations Manager

3 weeks ago

Gurgaon, India BharatPe Full time
In this role, you have the opportunity to deliver…

Functional Expertise

● Manage the end-to-end employee life cycle processes from onboarding to offboarding, ensuring a seamless experience for all employees.

● Generate reports and analytics related to HR metrics such as attrition rates, TA metrics workforce

demographics, etc., using data from Darwinbox and other sources.

● Utilize expertise in Darwinbox (or similar HRMS tools) to optimize HR processes, troubleshoot

issues, and train staff on system functionalities.

● Develop and maintain comprehensive spreadsheets, presentations, and dashboards to support HR operations and reporting needs.

● Expertly manage policy documents, ensuring they are up-to-date, accessible, and aligned with

legal requirements and company policies.

● Identify opportunities for process improvements and automation within HR operations, leading

initiatives to streamline workflows and enhance efficiency.

● Collaborate closely with cross-functional teams including HR Business Partners, Talent

Acquisition, Compensation & Benefits, and Learning & Development to support organizational goals.

● As part of HR operations, ensure compliance with all applicable laws and regulations related to

human resources, including labor laws, tax laws, and other compliances.

● Oversee and manage payroll processes, including processing employee payouts, managing payroll taxes, and preparing payroll reports.

● Ensure accuracy, completeness and availability of employee & other HR data. Continuously

improve the quality of data and processes to ensure meaningful and trustworthy business metrics.

● Ensure timely closure of Background verification of all new joiners.

● Ensure system effectiveness and other executional tasks for Performance Development

Problem Solving

● Analytical Thinking: Ability to analyze data, identify trends, and make informed decisions to improve HR processes and employee experience.

● Solution-Oriented: Proven track record of identifying issues, developing solutions, and implementing corrective actions to resolve complex HR operational challenges.

● Adaptability: Capability to adapt to changing priorities, new challenges, and unexpected situations in a proactive and resourceful manner.

● Collaboration: Ability to collaborate cross-functionally with different departments and stakeholders to achieve common goals and enhance organizational effectiveness.

Interaction

● Build and maintain relationships with external partners to ensure qualitative and timely closure of respective chores.

● Work closely with stakeholders to ensure smooth and affective HR procedure and policies.

● Collaborate with the larger HR team to implement candidate engagement and onboarding

processes to ensure a positive employee experience.

Challenges & Decisions

● Employer of Choice/ GPTW ranking

● BharatPe presence w.r.t employee management and query handling- Ensure

resolution of employee’s queries with quicker and effective solution

● Business productivity: Quality of data management and tech automated processes

● Challenges: Stakeholder management, frequent data requirements, tech automation

of processes and awareness & adaption of new processes

Skills & know-how

●3-7 years of working knowledge in HR operations

●Good experience and strong understanding of HR processes.

●You should be able to work independently and manage multiple stakeholders

●Excellent know how of Microsoft Office and database systems

●Strong communicator with excellent written and spoken English.

●You should have exposure of working with senior Leadership team.

Behaviors

● We hold our value system very dear- Our Compass and our Values. Know more to

ensure your personal value system aligns to our to ensure we succeed together.

● Ability to work in a fast-paced, dynamic environment and thrive under pressure.

● We will truly value your intent, ability to create impact, passion to make a

difference, collaboration within and across teams. Can-do attitude matters

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