Technology Services Delivery Lead
6 days ago
We are looking for a Technology services delivery lead/sales engineer for our Digital Transformation Services practice.This role is responsible for overseeing the delivery of technology services to our clients and supporting the sales team in pre-sales and post-sales activities. This role requires a combination of technical expertise, leadership skills, and a customer-focused mindset. You will be working closely with clients, internal teams, and partners to ensure the successful delivery of projects and to support business development efforts.PriceSenz is a Digital technology services company headquartered in Dallas, TX with a market focus in the US Commercial and Public sector markets. We help solve our customer’s difficult Digital Transformation problems through Strategy, Data & AI, System Integration and App modernization services to improve their business outcomes.The role will support the following key areas:
- Pre-sales efforts qualifying opportunities and support sales engagements towards generating more services business
- Drive exceptional service delivery for client projects towards triggering repeat business and referrals
- Provide thought and engineering leadership in creation of offerings for our target market collaborating with growth, marketing & sales teams
- Duties
Sales Engineering
- Prepare and deliver product demonstrations, technical presentations, and proof-of-concept (POC) engagements supporting sales efforts
- Assist in developing and reviewing proposals, ensuring technical accuracy and feasibility.
- Collaborate with product and marketing teams to expand Technology services practice
- Create solution designs supporting client engagements
- Collaborate with project managers, engineers, and other stakeholders to define project scope, deliverables, and timelines.
- Service Delivery Leadership
- Analyze client business processes to identify automation opportunities with emerging technologies that brings in 10X improvements in business outcomes
- Conduct technical assessments and gather client requirements to design tailored solutions that meet their needs.
- Collaborate, guide and assist Development team to drive delivery projects to success towards successful client business outcomes.
- Develop and maintain strong relationships with clients and partners, ensuring a high level of customer satisfaction.
- Identify and mitigate risks associated with service delivery, ensuring issues are resolved promptly.
- Identify opportunities to improve service delivery processes, methodologies, and tools.
- Additional
- Ideate, architect, design and deliver POCs and solutions that solves our target customer pains towards validating project feasibility and new growth offerings
- Support Digital marketing efforts by providing input and learnings towards content creation
- Stay up-to-date with industry trends and emerging technologies, applying this knowledge to enhance our service offerings.
- Contribute to the development of best practices and standard operating procedures for service delivery and sales engineering.
- Support other areas as needed for the company that aligns with business needs
Requirements :
- 5+ years of experience in technology services delivery, sales engineering, or a similar role.
- Proven track record of managing successful technology projects and leading technical teams.
- Experience in a client-facing role, with strong interpersonal and communication skills.
- 3 years+ of proven Solution architecture track record
- Required:
- Strong ability to clearly articulate and present solutions in a way that clients can relate to
- Very Hands on
- Ability to quickly learn and adapt to new technologies and client environments.
- Strong focus on ROI and business outcomes
- Excellent organizational and project management skills.
- Ability to lead and motivate a technical team in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to translate technical concepts into business value for clients.
- Strong presentation skills, with the ability to communicate complex technical information to non-technical audiences.
- Ability to quickly pick up new business domains and functional areas based on client needs
- Experience in creating technical documentation and proposals.
- 4+ yrs of one or more programming languages (Python, Scala, Java, C#)
- 3+ yrs of Cloud Technology experience (one or more of AWS, Azure, Google)
- 3+ yrs of Cloud Native experience (Microservices, Docker, Kubernetes)
- Strong Hands on Experience (2 yrs+) in three or more of
- Data engineering
- AI applications
- Full stack development
- Mobile development
- System Integration
- COTS (Custom Off the Shelf - CRM, ERP, CPQ, Pricing etc) implementation
- Enterprise software delivery
- Experience w/ two or more of the following areas
- Sql Databases: MySql, PostgreSql or similar
- NoSql Databases: Cassandra, MongoDB or similar
- BigData Frameworks: Spark or similar
- Cloud Data warehouses: Snowflake, Redshift, BigQuery or similar
- Streaming/Messaging Frameworks: Pub/Sub, Kafka Streams, Spark Streaming, Apache Flink or similar
- LLMs: OpenAI, Claude, Gemini, Llama or similar
- Machine Learning Frameworks: Tensorflow, Scikit-learn, Spark MLlib, PyTorch, Keras, MXNet or similar
- Visualization Tools: Tableau, PowerBI, or equivalent
- MLOps: MLFlow, Airflow, Kubeflow, AWS Sagemaker, or equivalent
- Full stack development
- Mobile development: iOS, Android
- Bachelors in Computer Science or similar fields, or equivalent experience
Preferred/Additional
- Hands-on experience in Cloud Engineering, Serverless
- Experience w/ CI/CD, Automation, DevOps, DevSecOps
- Experience in MLOps, DataOps, LLMOps
- Experience in one or more of ICT, Healthcare, US SLED (State, Local, Education)/Federal domains
- Cloud certifications
- Experience building custom AI applications, ML models, GenAI apps
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