Customer Support Associate
4 weeks ago
ResponsibilitiesProviding operational support to clients throughout their onboarding journey on our tech platform to ensure smooth investment experienceCoordinating with regulatory bodies and related entities to resolve any issues that arise from client/partnersCollaborating closely with internal teams to quickly address and resolve queriesCommunicating with clients and partners via phone calls or online ticketing system to offer operational assistanceUnderstanding client/partner needs and suggesting efficient solutions.
RequirementsProficiency in both English and HindiStrong problem-solving and critical-thinking skillsGood interpersonal skills to develop rapport through telephonic conversations and online chat interactionsWillingness to relocate to ChennaiCandidates who are available to join immediately will be preferred
Location:
Chennai(Work from Office)
Compensation:The offered compensation package will be based on the candidate’s prior experience and current Cost to Company (CTC)
Why AssetPlus?Exponential career growthLucrative role and immense exposure to the industryHigh scope for learning and knowledge developmentTeam engagement and culture-building activitiesYoung and vibrant teamComplimentary lunchRegular team outings
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