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Assistant Manager- Credit Card Operations
3 months ago
Efficiently manage all post-acquisition credit card operations like, reconciliation, settlement, chargebacks & account maintenance.
Responsible for supporting service and business units to ensure achievement of common goal.
Managing outsourced agencies and ensuring that they deliver on agreed SLA's and quality expectations. Identify gaps and continuously interact with vendors to improve overall delivery standards.
Adherence of Bank’s / Regulatory TAT with respect to resolution of customer complaints & reconciliation
General level transactions matching & reconciliation.
Relevant Job Experience
- :Graduate & above with 2+ years of subject matter experience in managing Credit Card Operations – Transactional and Invoice Reconciliation, Settlement in Dispute Management
- .In-depth products & process knowledge of Various Card Association – MasterCard, VISA, RuPay etc
- .Candidates who are currently handling MasterCard credit card operation will be preferred
