SAP HANA DB Admin

14 hours ago

Delhi, India Tech Mahindra Full time
Tech Mahindra is hiring SAP HANA DB Admin for Bangalore location

Skill: SAP HANA DB Admin with Sybase DBA (Mandatory)

Work Location: Bangalore

Experience:6 Years to 15 Years

Notice Period:

Note: Candidates who can join in or within 15 days are highly preferred.

Job Responsibilities:

- The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization.- This is a dedicated team which will focus on leading and optimizing strategic customers- end to end delivery and operation model, during the customer- cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

What you`ll do:

- We are looking for an experienced SAP technology professional experts for the team who should have a proven track record in at least in one of the areas like Database Management and Administration in HANA DB, Critical Situation Handling, Project Management, with a strong technical and process background.- A customer first mindset is a must.- As an Enhanced Operations Service Specialist you are responsible for: Technically skilled in Database Technologies like HANA/ASE/MSSQL with expert level knowledge in Hana database.- Participate in Major incident handling, troubleshoot service request failures, downtime extensions, long running ongoing incidents for a customer.- Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system.- Root Cause analysis for Service requests failures/outages, performance issues continuous improvement methodologies Analyse root causes of the failures (if known) in achieving the KPIS and define a corrective action plan, with well-defined mitigation steps.- Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.- Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Process improvement initiatives for daily operational activities Streamline standard operating procedures by focussing on automation enhancements. Proactive Operation services for the customer and service on demand with timely alert reduction program to all the stakeholders involving the customer.

SKILLS AND COMPETENCIES

- Strong experience as Database Administrator in Global Operations team (primarily on SAP HANA/ASE Platforms) Exposure to the automation tools /scripting or processes DB installations and upgrade, Planning, setup, and implementation. Providing technical expertise and support in optimizing and tuning of Systems, Performance Optimization.- DB Concept on Security, Backup and recovery strategies, performance tuning, System Copies, high availability, and disaster recovery strategy, export import, replication is must. Experience in Problem Management, Root cause analysis methodologies

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Regards

Prabhu.S

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