Application Support/Zoho Administrator

1 week ago

jamnagar, India orangepeople Full time

Are you passionate about maintaining the backbone of technological infrastructure? Do you thrive in a dynamic environment where every day presents new challenges and opportunities to optimize systems? If so, we have an exciting opportunity for you to join our team as a Systems Administrator. Join us and be part of a collaborative team where your skills and expertise will make a real difference. Apply now to take the next step in your career as a Systems Administrator.


Responsibilities:

  • Manage Gsuite administration.
  • Manage Zoho technical help desk tickets Lead the administration, configuration, and optimization of our Zoho applications, including CRM, Creator, Campaigns, Desk, Books, and others.
  • Collaborate with cross-functional teams to gather requirements, design solutions, and implement customizations within the Zoho suite.
  • Customize and extend Zoho applications to align with our business processes and enhance user experience.
  • Develop and maintain workflows, automation, and integrations to improve operational efficiency. Create and manage user roles, profiles, and permissions within Zoho applications.
  • Provide training and support to users on Zoho applications, ensuring effective utilization. Troubleshoot and resolve issues related to Zoho applications, including data inconsistencies, errors, and user concerns.


Qualifications:

  • Bachelor's degree in a relevant field or equivalent work experience.
  • Minimum of 5 years of experience as a Systems Administrator/ Application Support/ Zoho Administrator.
  • Strong expertise in various Zoho applications, focusing on CRM and workflow automation.
  • Proven experience in customizing Zoho applications using features like modules, fields, custom functions, and integrations.
  • Solid understanding of CRM best practices and data management.
  • Experience in GSuite management.
  • Proficiency in using web builders preferably WIX. Basic experience in web and UI development.
  • Strong problem-solving skills and the ability to diagnose and resolve technical issues.
  • Excellent communication skills to interact with end-users, stakeholders, and technical teams. Zoho certifications are a plus.
  • Experience with other CRM or cloud-based platforms is advantageous.


Benefits:

  • Health Insurance, Accident Insurance.
  • The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.


Additional Responsibilities:

  • Participate in OrangePeople monthly team meetings, and participate in team-building efforts.
  • Contribute to OrangePeople technical discussions, peer reviews, etc.
  • Contribute content and collaborate via the OP-Wiki/Knowledge Base.
  • Provide status reports to OP Account Management as requested.


About us:

OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.

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